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Dunkin'
741 W Main St, New Britain, Connecticut
Phone: +1 860-826-5488
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services including drive-thru and dine-in options with consistently praised customer service from staff members like Arlene. Reviews highlight fast and friendly service along with clean facilities. However, some customers have faced issues with order accuracy when using delivery apps and encountered unprofessional behavior at the drive-thru.
Pros
- excellent doughnut selection
- friendly and attentive staff
- clean environment
- fast and efficient service
- good coffee quality
Cons
- order accuracy issues with delivery apps
- occasional unprofessional drive-thru staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1015 W Main St, New Britain, Connecticut
The restaurant has mixed reviews with some customers praising the quality of certain drinks and breakfast items, while others criticize inconsistencies in service and product quality. Coffee orders often deviate from customer requests, leading to dissatisfaction. Breakfast items sometimes lack ingredients or are poorly prepared. Despite these issues, some patrons appreciate their regular offerings and follow-through on specific recipes.
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Dunkin'
118 E Main St Newbrite Plaza, New Britain, Connecticut
The establishment offers great coffee and a variety of dining options including breakfast, lunch, and dinner. While there are positives such as friendly staff members like Elizabeth and good service recommendations, there are serious hygiene concerns with dirty restrooms and undercooked food which may pose health risks. The atmosphere is casual but some customers have found it uncomfortable.
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Dunkin'
130 S Main St, New Britain, Connecticut
The establishment offers a pleasant atmosphere with excellent coffee and attentive service, especially in the mornings. While some customers appreciate the staff's dedication and quality offerings like signature lattes and donuts, others have faced issues with incorrect orders and rude behavior from certain employees. Parking availability is adequate but might be inconvenient at times.
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Dunkin'
149 New Britain Ave, Plainville, Connecticut
The establishment receives mixed feedback with consistent complaints about poor customer service and order mistakes. However, some positive mentions exist regarding the coffee quality despite the overall negative experiences. The location seems to have accessibility features and offers various services.
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Dunkin'
1537 Stanley St, New Britain, Connecticut
The business offers a consistent and appreciated coffee service, with customers enjoying the quality of beverages like iced coco mocha latte. However, there are reports of rude staff behavior affecting the customer experience negatively. Despite some excellent product offerings, such as good coffee, the attitude of employees appears to be a significant issue, potentially overshadowing the positive aspects.
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Dunkin'
223 New Britain Rd, Berlin, Connecticut
The business provides a variety of service options and is popular for breakfast and solo dining with good coffee. While many customers appreciate the quick service and consistent quality, there are recurring issues with order accuracy and food preparation. The environment is casual and family-friendly, but improvements in employee attentiveness could enhance customer satisfaction.
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Dunkin'
973 Farmington Ave, New Britain, Connecticut
The reviews reflect a mixed experience at this Dunkin' location, highlighting significant issues with customer service and order accuracy. Several customers reported rude behavior from employees and problems with mobile orders being incorrect. Despite these issues, the convenience of various service options is noted as a positive aspect.
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Dunkin'
240 Newington Ave, New Britain, Connecticut
The establishment offers a variety of services including drive-through and dine-in options, with an emphasis on coffee and comfort food. Despite being family-friendly and accessible, customers report frequent issues with order accuracy and service speed. The environment is casual but service appears inconsistent.