Dunkin' logo

Dunkin'

(3.3)

973 Farmington Ave, New Britain, Connecticut

Dunkin' storefront

Summary

The reviews reflect a mixed experience at this Dunkin' location, highlighting significant issues with customer service and order accuracy. Several customers reported rude behavior from employees and problems with mobile orders being incorrect. Despite these issues, the convenience of various service options is noted as a positive aspect.

Pros

  • Various service options available
  • Convenient breakfast offerings
  • Casual atmosphere

Cons

  • Rude employee behavior
  • Incorrect mobile orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

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3.8

348 Colt Hwy, Farmington, Connecticut

The business offers a wide range of services including takeout and dine-in options with good coffee and friendly staff, though it has had issues with management during busy periods. Customers appreciate the accessibility features and cleanliness but have experienced service delays and poor response to app-order issues.

Dunkin' logo

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3.6

1537 Stanley St, New Britain, Connecticut

The business offers a consistent and appreciated coffee service, with customers enjoying the quality of beverages like iced coco mocha latte. However, there are reports of rude staff behavior affecting the customer experience negatively. Despite some excellent product offerings, such as good coffee, the attitude of employees appears to be a significant issue, potentially overshadowing the positive aspects.

Dunkin' logo

Dunkin'

3.1

In Sunoco Gas Station, 625 Hartford Rd, New Britain, Connecticut

The establishment offers a variety of service options and has an accessible environment for all customers, including those with wheelchairs. While some patrons appreciate the fast service and cleanliness, others have noted poor customer interactions and attitude issues from staff. There are mixed reviews regarding customer service quality, with some expressing dissatisfaction due to rude behavior.

Dunkin' logo

Dunkin'

3.9

500 W Farms Mall, West Hartford, Connecticut

The reviews indicate that the service at this establishment is generally poor, with several customers reporting rude staff and significant delays in receiving orders despite minimal wait times. The atmosphere is described as casual, but the negative experiences overshadow these aspects. Despite offering a variety of dining options and having accessible facilities for wheelchair users, the consistent theme across multiple reviews highlights problematic interactions with employees which are detrimental to customer satisfaction.

Dunkin' logo

Dunkin'

3.8

118 E Main St Newbrite Plaza, New Britain, Connecticut

The establishment offers great coffee and a variety of dining options including breakfast, lunch, and dinner. While there are positives such as friendly staff members like Elizabeth and good service recommendations, there are serious hygiene concerns with dirty restrooms and undercooked food which may pose health risks. The atmosphere is casual but some customers have found it uncomfortable.

Dunkin' logo

Dunkin'

3.7

548 Cedar St, Newington, Connecticut

The reviews highlight mixed experiences at the location, focusing on service issues and food quality. Customers reported problems with order accuracy and staff indifference. Despite these challenges, some praised the coffee and cleanliness of the environment.

Dunkin' logo

Dunkin'

4.0

741 W Main St, New Britain, Connecticut

The business offers a variety of services including drive-thru and dine-in options with consistently praised customer service from staff members like Arlene. Reviews highlight fast and friendly service along with clean facilities. However, some customers have faced issues with order accuracy when using delivery apps and encountered unprofessional behavior at the drive-thru.

Dunkin' logo

Dunkin'

3.7

6 Colt Hwy, Farmington, Connecticut

The establishment is noted for its unapproachable service and unclean conditions. Customers frequently report rude interactions with staff and a lack of attention to order details. Despite these issues, it offers a variety of food and drink options suitable for different meal times.