Dunkin'

1537 Stanley St, New Britain, Connecticut

The business offers a consistent and appreciated coffee service, with customers enjoying the quality of beverages like iced coco mocha latte. However, there are reports of rude staff behavior affecting the customer experience negatively. Despite some excellent product offerings, such as good coffee, the attitude of employees appears to be a significant issue, potentially overshadowing the positive aspects.

In Sunoco Gas Station, 625 Hartford Rd, New Britain, Connecticut

The establishment offers a variety of service options and has an accessible environment for all customers, including those with wheelchairs. While some patrons appreciate the fast service and cleanliness, others have noted poor customer interactions and attitude issues from staff. There are mixed reviews regarding customer service quality, with some expressing dissatisfaction due to rude behavior.

240 Newington Ave, New Britain, Connecticut

The establishment offers a variety of services including drive-through and dine-in options, with an emphasis on coffee and comfort food. Despite being family-friendly and accessible, customers report frequent issues with order accuracy and service speed. The environment is casual but service appears inconsistent.

2601 Berlin Tpke, Newington, Connecticut

The reviews indicate dissatisfaction with customer service and order accuracy at this location. Several customers experienced unprofessional behavior from staff and issues with incorrect orders. Despite these problems, the establishment offers convenient services like drive-thru and dine-in options. The environment is generally casual but has received criticism for poor handling of customer complaints.

500 W Farms Mall, West Hartford, Connecticut

The reviews indicate that the service at this establishment is generally poor, with several customers reporting rude staff and significant delays in receiving orders despite minimal wait times. The atmosphere is described as casual, but the negative experiences overshadow these aspects. Despite offering a variety of dining options and having accessible facilities for wheelchair users, the consistent theme across multiple reviews highlights problematic interactions with employees which are detrimental to customer satisfaction.

2368 Berlin Tpke, Newington, Connecticut

The Dunkin' location reviewed generally provides efficient and friendly service, particularly noted for quick drive-through operations. However, there are notable issues with order fulfillment via the app and some dissatisfaction regarding beverage customization. The food quality has improved recently, likely due to new staff members. This establishment offers a wide range of amenities including dining options from breakfast to dessert, good Wi-Fi, and outdoor seating.

118 E Main St Newbrite Plaza, New Britain, Connecticut

The establishment offers great coffee and a variety of dining options including breakfast, lunch, and dinner. While there are positives such as friendly staff members like Elizabeth and good service recommendations, there are serious hygiene concerns with dirty restrooms and undercooked food which may pose health risks. The atmosphere is casual but some customers have found it uncomfortable.

973 Farmington Ave, New Britain, Connecticut

The reviews reflect a mixed experience at this Dunkin' location, highlighting significant issues with customer service and order accuracy. Several customers reported rude behavior from employees and problems with mobile orders being incorrect. Despite these issues, the convenience of various service options is noted as a positive aspect.