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Dunkin'
500 W Farms Mall, West Hartford, Connecticut
Phone: +1 860-313-0714
Website: locations.dunkindonuts.com
Summary
The reviews indicate that the service at this establishment is generally poor, with several customers reporting rude staff and significant delays in receiving orders despite minimal wait times. The atmosphere is described as casual, but the negative experiences overshadow these aspects. Despite offering a variety of dining options and having accessible facilities for wheelchair users, the consistent theme across multiple reviews highlights problematic interactions with employees which are detrimental to customer satisfaction.
Pros
- casual atmosphere
- variety in dining options
- wheelchair accessibility
Cons
- rude staff behavior
- slow service despite few customers
- failure in handling mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
In Sunoco Gas Station, 625 Hartford Rd, New Britain, Connecticut
The establishment offers a variety of service options and has an accessible environment for all customers, including those with wheelchairs. While some patrons appreciate the fast service and cleanliness, others have noted poor customer interactions and attitude issues from staff. There are mixed reviews regarding customer service quality, with some expressing dissatisfaction due to rude behavior.
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Dunkin'
450 S Main St, West Hartford, Connecticut
The Dunkin' location offers a mix of positive and negative experiences according to customer feedback. Staff are generally praised for their friendliness and efficiency, especially under busy conditions. However, there are concerns about cleanliness, order accuracy, and staff attitude in certain instances. While the setup is family-friendly with convenient amenities, some patrons have noted limitations such as lack of drive-thru service.
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Dunkin'
548 Cedar St, Newington, Connecticut
The reviews highlight mixed experiences at the location, focusing on service issues and food quality. Customers reported problems with order accuracy and staff indifference. Despite these challenges, some praised the coffee and cleanliness of the environment.
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Cha Papi
150 Shield St, West Hartford, Connecticut
Cha Papi is a highly praised donut shop known for its creative and flavorful mochi donuts that change weekly. Customers appreciate the strong ube flavor in their drinks and the friendly staff. The cozy atmosphere with seasonal decor enhances the dining experience, although some find the prices high.
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Dunkin'
1234 Farmington Ave, West Hartford, Connecticut
The establishment offers a friendly service with quick and attentive employees, highlighted by great coffee and delicious whoopie donuts. However, the parking facilities are limited in capacity relative to customer traffic, which can lead to inconvenience. While some customers appreciated the quality of food and beverages, there were also complaints about specific items not meeting expectations. The venue provides various dining options, including breakfast and dessert, making it a versatile choice for different meal times.
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Dunkin'
973 Farmington Ave, New Britain, Connecticut
The reviews reflect a mixed experience at this Dunkin' location, highlighting significant issues with customer service and order accuracy. Several customers reported rude behavior from employees and problems with mobile orders being incorrect. Despite these issues, the convenience of various service options is noted as a positive aspect.
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Dunkin'
1537 Stanley St, New Britain, Connecticut
The business offers a consistent and appreciated coffee service, with customers enjoying the quality of beverages like iced coco mocha latte. However, there are reports of rude staff behavior affecting the customer experience negatively. Despite some excellent product offerings, such as good coffee, the attitude of employees appears to be a significant issue, potentially overshadowing the positive aspects.
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Dunkin'
348 Colt Hwy, Farmington, Connecticut
The business offers a wide range of services including takeout and dine-in options with good coffee and friendly staff, though it has had issues with management during busy periods. Customers appreciate the accessibility features and cleanliness but have experienced service delays and poor response to app-order issues.