Dunkin' logo

Dunkin'

(3.7)

2601 Berlin Tpke, Newington, Connecticut

Dunkin' storefront

Summary

The reviews indicate dissatisfaction with customer service and order accuracy at this location. Several customers experienced unprofessional behavior from staff and issues with incorrect orders. Despite these problems, the establishment offers convenient services like drive-thru and dine-in options. The environment is generally casual but has received criticism for poor handling of customer complaints.

Pros

  • drive-thru available
  • dine-in option
  • convenient locations
  • good coffee

Cons

  • unprofessional staff
  • incorrect orders
  • no apology offered

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.7

2368 Berlin Tpke, Newington, Connecticut

The Dunkin' location reviewed generally provides efficient and friendly service, particularly noted for quick drive-through operations. However, there are notable issues with order fulfillment via the app and some dissatisfaction regarding beverage customization. The food quality has improved recently, likely due to new staff members. This establishment offers a wide range of amenities including dining options from breakfast to dessert, good Wi-Fi, and outdoor seating.

Dunkin' logo

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3.7

1750 Berlin Tpke, Wethersfield, Connecticut

The establishment offers a clean and friendly environment with quick service appreciated by many patrons. However, there are criticisms about slow drive-thru service and potential issues with the manager's management style. The place is well-equipped for various dining needs and accessibility concerns.

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3.7

548 Cedar St, Newington, Connecticut

The reviews highlight mixed experiences at the location, focusing on service issues and food quality. Customers reported problems with order accuracy and staff indifference. Despite these challenges, some praised the coffee and cleanliness of the environment.

Dunkin' logo

Dunkin'

3.8

397 Cromwell Ave, Rocky Hill, Connecticut

The business offers a variety of services including dine-in and takeout with a focus on coffee and quick bites, but has received mixed reviews regarding service quality and order accuracy. While some customers praise the friendly morning staff and efficient service, others report issues with employee attitude and incorrect orders. Despite these inconsistencies, amenities like free parking and wheelchair accessibility are available.

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Dunkin'

3.4

240 Newington Ave, New Britain, Connecticut

The establishment offers a variety of services including drive-through and dine-in options, with an emphasis on coffee and comfort food. Despite being family-friendly and accessible, customers report frequent issues with order accuracy and service speed. The environment is casual but service appears inconsistent.

Dunkin' logo

Dunkin'

4.0

194 Kelsey St, Newington, Connecticut

The Dunkin' location receives mixed reviews with some customers praising the friendly and attentive staff, while others criticize the food quality and service speed. Despite these inconsistencies, many appreciate their coffee offerings and consistent service during busy times. Accessibility features like wheelchair-friendly facilities are highlighted as positives.

Dunkin' logo

Dunkin'

4.0

767 Cromwell Ave, Rocky Hill, Connecticut

Dunkin’ Donuts at 767 Cromwell Avenue Rocky Hill has consistently positive customer service with friendly and helpful staff that enhances the overall experience. Patrons appreciate their excellent coffee offerings, quick service options including drive-thru, and a clean environment conducive for working on laptops. However, some customers find the pricing high, particularly for items like handcrafted bagels with extra cream cheese. The parking situation has improved recently but may still present challenges for some.

Dunkin' logo

Dunkin'

3.6

1537 Stanley St, New Britain, Connecticut

The business offers a consistent and appreciated coffee service, with customers enjoying the quality of beverages like iced coco mocha latte. However, there are reports of rude staff behavior affecting the customer experience negatively. Despite some excellent product offerings, such as good coffee, the attitude of employees appears to be a significant issue, potentially overshadowing the positive aspects.