Dunkin'
767 Cromwell Ave, Rocky Hill, Connecticut
Phone: +1 860-436-2405
Website: locations.dunkindonuts.com
Summary
Dunkin’ Donuts at 767 Cromwell Avenue Rocky Hill has consistently positive customer service with friendly and helpful staff that enhances the overall experience. Patrons appreciate their excellent coffee offerings, quick service options including drive-thru, and a clean environment conducive for working on laptops. However, some customers find the pricing high, particularly for items like handcrafted bagels with extra cream cheese. The parking situation has improved recently but may still present challenges for some.
Pros
- friendly staff
- excellent coffee
- quick service options
- clean environment
- good for laptops
Cons
- high prices
- busy mornings
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
397 Cromwell Ave, Rocky Hill, Connecticut
The business offers a variety of services including dine-in and takeout with a focus on coffee and quick bites, but has received mixed reviews regarding service quality and order accuracy. While some customers praise the friendly morning staff and efficient service, others report issues with employee attitude and incorrect orders. Despite these inconsistencies, amenities like free parking and wheelchair accessibility are available.
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Customers have expressed dissatisfaction with the service at this location, citing rude employees and inefficient order processing. There are also complaints about unhygienic restroom conditions. However, the establishment offers a variety of services including drive-through and dine-in options.
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2234 Silas Deane Hwy, Rocky Hill, Connecticut
Customers have mixed experiences at this location, with complaints about rude service and order mistakes being common themes. While the coffee is often praised for its quality, there are frequent reports of poor customer interactions and errors in food orders. The environment appears clean, but some customers note long wait times and lack of responsiveness. Despite these issues, many appreciate the fast service when it functions correctly.
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The reviews indicate dissatisfaction with customer service and order accuracy at this location. Several customers experienced unprofessional behavior from staff and issues with incorrect orders. Despite these problems, the establishment offers convenient services like drive-thru and dine-in options. The environment is generally casual but has received criticism for poor handling of customer complaints.
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The Dunkin' location reviewed generally provides efficient and friendly service, particularly noted for quick drive-through operations. However, there are notable issues with order fulfillment via the app and some dissatisfaction regarding beverage customization. The food quality has improved recently, likely due to new staff members. This establishment offers a wide range of amenities including dining options from breakfast to dessert, good Wi-Fi, and outdoor seating.
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1030 Silas Deane Hwy, Wethersfield, Connecticut
The business offers a variety of services including drive-through and dine-in options with a focus on coffee and breakfast items. While customers appreciate the quality of food and friendly service, there are issues with order accuracy and employee attentiveness. Accessibility is well-maintained with facilities for wheelchair users.
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The restaurant offers fast and friendly service with a clean environment but faces criticism for high prices and inconsistent food quality. Some customers reported receiving burnt sandwiches and raw ingredients in their meals. Despite these issues, the location is noted for its convenience and accessibility features.
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24 Shunpike Rd, Cromwell, Connecticut
The business offers a range of services including drive-thru and dine-in options with great coffee and dessert highlights. Reviews indicate friendly service but highlight cleanliness issues in restrooms and food areas. Staff is noted to be under pressure due to understaffing, impacting service speed.