Summary
The business is appreciated for its excellent coffee and friendly service, which consistently meets expectations with fresh and delicious beverages. However, the establishment has faced criticism for slow service and inconsistency in following customer instructions regarding dietary preferences. The staff's friendliness seems to vary by shift, impacting overall service quality.
Pros
- excellent coffee
- fresh drinks
- friendly service
- quick service during good shifts
- consistent beverage quality
Cons
- inconsistent dietary accommodation
- slow service at times
- service varies by staff member
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2387 Hamburg Tpke, Wayne, New Jersey
The business offers a variety of service options including dine-in and takeout, with a focus on breakfast and coffee. While it has been praised for its fast service and late-night availability, some customers have noted issues with inconsistent food temperature and long wait times for online orders. The environment is family-friendly and wheelchair accessible.
Dunkin'
1957 NJ-23, Wayne, New Jersey
The business offers a variety of services including drive-through and dine-in options with a casual atmosphere. While praised for consistency in taste and service, the establishment faces criticism primarily due to poor customer interactions and slow service times. Additionally, some product-specific issues were noted, such as incorrect beverage preparation and unappetizing donuts.
Dunkin'
72 Hamburg Turnpike, Riverdale, New Jersey
The establishment has received mixed feedback with several negative comments highlighting poor customer service and uncleanliness. Many reviewers expressed frustration over rude staff behavior, inadequate attention to customers, and unsanitary conditions in the kitchen area. Despite these issues, the location offers a variety of services such as dine-in, takeout, and delivery.
Dunkin'
1050 Hamburg Tpke, Wayne, New Jersey
The service at this establishment is inconsistent, with some staff members being helpful while others are rude and unprofessional. The coffee prices seem high compared to competitors, and there have been issues with order accuracy. Customers have also experienced long wait times due to understaffing and cleanliness concerns.
Dunkin'
1467 Route 23, Staples Plaza, Wayne, New Jersey
The business offers a clean environment with excellent coffee and friendly service. However, there are significant issues with customer care and food accuracy. Some customers have experienced disrespectful behavior from staff and food mishaps. Despite these concerns, the café provides a variety of dining options and is accessible to individuals with disabilities.
Dunkin'
Bjs Wholesale Club, 110 NJ-23, Riverdale, New Jersey
The business receives mixed reviews with notable strengths in customer service and product quality, particularly for coffee and breakfast items. However, there are concerns about employee engagement and a significant error related to reward usage. The environment is praised as clean, with kind staff highlighted by some customers.
Dunkin'
1161 NJ-23, Kinnelon, New Jersey
The store offers a mix of positive and negative experiences. Customers appreciate the cleanliness and variety of offerings but criticize the customer service and product quality. The environment is friendly and accessible, with several dining options and amenities provided.
Dunkin'
1167 NJ-23, Kinnelon, New Jersey
Customers have mixed experiences with the service at this Dunkin location. Many appreciate the friendly and quick service during breakfast hours, especially from drive-through staff. However, some have faced issues with order accuracy and perceived rudeness on occasion. The establishment offers various convenient dining options and is known for its coffee.