Dunkin' storefront

Summary

The reviews indicate that while the service at this Dunkin' location has standout moments due to certain employees like Hunter, it generally suffers from poor customer interactions and operational issues. Frequent complaints include rude staff behavior, slow service, lack of inventory accuracy, and order fulfillment errors.

Pros

  • Impeccable service by some
  • Friendly environment with specific employees
  • Wide range of dining options
  • Convenient service methods available

Cons

  • Rude employee behavior
  • Slow service times
  • Inventory inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.5

44135 Ashbrook Marketplace Plaza, Ashburn, Virginia

The business offers a variety of services and products, including donuts, coffee, and breakfast items, with an emphasis on accessibility and customer convenience. Reviews highlight both positive aspects such as friendly service and quality offerings, and negative aspects like order inaccuracies and slow service during busy times. The management's responsiveness to issues is noted positively in some instances.

Dunkin' logo

Dunkin'

2.6

44795 Dulles Overlook Dr #180, Ashburn, Virginia

The Dunkin' Donuts in Purcellville offers a mix of positive and negative experiences. Customers praise the fast service, friendly staff, and great coffee quality. However, there are recurring complaints about incorrect orders and long wait times for drinks. The establishment is appreciated for its breakfast offerings and cleanliness by some patrons.

Dunkin' logo

Dunkin'

3.5

18006 Mateny Rd, Germantown, Maryland

The reviewed Dunkin' location presents a mixed experience with several notable positives and negatives. Customers appreciate the delicious donuts and sweet tea, along with fast service in certain situations. However, many reviews criticize the poor customer service, food quality issues such as unpleasant taste or smell, and frequent order mistakes. Additionally, there are significant concerns about employee behavior and cleanliness.

Dunkin' logo

Dunkin'

3.5

44110 Ashburn Village Blvd #184, Ashburn, Virginia

The location has mixed reviews, with many customers appreciating the cleanliness and convenient service options like curbside pickup and delivery. However, there are significant concerns about poor customer service and understaffing, which lead to long wait times and unsatisfactory interactions. While some visitors acknowledge that the coffee is good, others have had negative experiences due to rude employees or inconsistent food availability.

Dunkin' logo

Dunkin'

4.0

521J E Market St, Leesburg, Virginia

The new Dunkin & Baskin Robbins location in Leesburg has generated positive attention for its welcoming atmosphere and service quality. Customers appreciate the staff's friendliness and the variety of offerings including coffee and desserts. However, some customers have expressed dissatisfaction with missing items from online orders and limited availability of specific donut flavors. The establishment caters to a wide range of dining needs, offering multiple services such as delivery and dine-in options.

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Dunkin'

3.8

12915 Wisteria Dr, Germantown, Maryland

The business offers a pleasant experience with clean environments and fast service for some customers, but others have noted slow service and rude staff interactions. The variety of flavors in desserts like ice cream and donuts are praised, although parking issues can be problematic. While it provides several service options including drive-thru and dine-in, high prices and inconsistent customer experiences may deter potential patrons.

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Dunkin'

3.2

308 Kellys Ford Plaza SE Suite 101, Leesburg, Virginia

The reviews reflect dissatisfaction with service and product consistency at this establishment. Customers frequently encountered issues with order accuracy, such as incorrect coffee strength and mismatched ingredients, leading to disappointment. Despite these shortcomings, some aspects like the breakfast offerings received praise for being a popular choice.

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Dunkin'

3.8

12168 Darnestown Rd, Gaithersburg, Maryland

The location offers a mixed experience with positives including delightful frozen chai lattes and friendly baristas despite some instances of rude staff behavior. Renovations have improved the environment by removing unpleasant odors. However, there are concerns regarding quality control with freezer-burned ice cream and rude customer service incidents. Pricing seems to be an issue for some customers as well.