Dunkin' storefront

Summary

The business has received mixed reviews concerning customer service and food quality. While some employees are praised for their friendliness and efficiency, others have been criticized for poor service and hygiene issues. The inconsistency in coffee quality and general cleanliness is a significant concern among customers. Despite the negative feedback, there are positive mentions of specific offerings like great desserts.

Pros

  • great desserts
  • clean during some shifts
  • friendly employees occasionally
  • variety of service options
  • casual atmosphere

Cons

  • inconsistent coffee quality
  • unprofessional hygiene practices
  • rudeness from management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5:30AM-8PM
tuesday5:30AM-8PM
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday5:30AM-8PM
sunday5:30AM-8PM

Location

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S&L Donuts

4.7

280 US-60 Highway E, Republic, Missouri

The bakery offers a variety of donuts and coffee with friendly service and reasonable prices. However, some customers have complained about undercooked products and rising costs compared to other bakeries. The establishment provides convenient drive-through options and accepts various payment methods.

S&L donut LLC logo

S&L donut LLC

4.9

2925 W Republic Rd, Springfield, Missouri

The donut shop is praised for its customizable filling options and excellent variety of pastries, including unique offerings like pinecone donuts. Customers appreciate the friendly service and clean environment. The coffee quality and breakfast favorites also receive positive feedback, making it a popular spot for solo diners looking for both breakfast and dessert items.

Donut Time logo

Donut Time

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The donut shop offers a variety of high-quality donuts that receive mixed reviews regarding taste and value for money. While some customers praise the exceptional service and delicious flavors like old fashioned donuts, others find them bland and overpriced. The establishment provides fast, friendly service in a clean environment with takeout options and accessible facilities.

Hy-Vee Bakery logo

Hy-Vee Bakery

4.7

1720 E Battlefield Rd, Springfield, Missouri

Hy-Vee Bakery receives positive feedback for its custom cake services and dessert quality, with many satisfied customers praising the bakery's ability to bring visions to life and create delightful birthday and wedding cakes. The store offers a variety of products beyond baked goods, including in-store butchery services, making it a convenient grocery option. Customers appreciate Hy-Vee's friendly service and clean environment, although some note high prices and limited parking as drawbacks. Additionally, the bakery caters to dietary needs by offering gluten-free options.

Daylight Donuts logo

Daylight Donuts

3.8

5350 516 N West Bypass, Springfield, Missouri

Customers have reported significant dissatisfaction with the service, particularly regarding unfulfilled orders and poor quality donuts that seemed stale. Despite these negatives, there are mentions of friendly staff interactions and acceptable taste under certain conditions. The location offers a casual atmosphere with diverse dining options, including breakfast and dessert items like coffee.

Dunkin' logo

Dunkin'

3.3

3310 W Chestnut Expy, Springfield, Missouri

The Dunkin' location receives mixed feedback regarding service and product availability. Customers have experienced issues with unfulfilled orders due to stock shortages without proper communication or refunds, indicating a significant gap in customer service. Additionally, there are reports of slow service times that detract from the overall experience. However, some customers still appreciate specific offerings such as coffee quality.

Dunkin' logo

Dunkin'

4.0

4020 S Campbell Ave, Springfield, Missouri

The reviews indicate a mixed experience at this location with some positives such as good coffee and clean environment, but notable negatives like rude service and cleanliness issues. While the donuts are generally appreciated, there are complaints about quality and size changes over time. Some customers also faced order inaccuracies and product shortages.

Krispy Kreme logo

Krispy Kreme

4.5

3860 S Campbell Ave, Springfield, Missouri

The reviews indicate a mixed experience at Krispy Kreme. While some customers praise the quality of hot and fresh donuts, along with friendly service and clean environment, others criticize the dryness and poor quality of certain items like pumpkin cake and vanilla cream-filled donuts. High prices are a common concern, though there is appreciation for occasional free offerings. The location provides various services including dine-in and takeout.