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Summary
The Dunkin' location receives mixed feedback regarding service and product availability. Customers have experienced issues with unfulfilled orders due to stock shortages without proper communication or refunds, indicating a significant gap in customer service. Additionally, there are reports of slow service times that detract from the overall experience. However, some customers still appreciate specific offerings such as coffee quality.
Pros
- Good coffee
- Quick bite options
- Casual atmosphere
Cons
- Stock shortages
- Poor customer communication
- Slow service times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Daylight Donuts
5350 516 N West Bypass, Springfield, Missouri
Customers have reported significant dissatisfaction with the service, particularly regarding unfulfilled orders and poor quality donuts that seemed stale. Despite these negatives, there are mentions of friendly staff interactions and acceptable taste under certain conditions. The location offers a casual atmosphere with diverse dining options, including breakfast and dessert items like coffee.
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Hy-Vee Bakery
1720 E Battlefield Rd, Springfield, Missouri
Hy-Vee Bakery receives positive feedback for its custom cake services and dessert quality, with many satisfied customers praising the bakery's ability to bring visions to life and create delightful birthday and wedding cakes. The store offers a variety of products beyond baked goods, including in-store butchery services, making it a convenient grocery option. Customers appreciate Hy-Vee's friendly service and clean environment, although some note high prices and limited parking as drawbacks. Additionally, the bakery caters to dietary needs by offering gluten-free options.
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Dunkin'
2534 S Campbell Ave, Springfield, Missouri
The establishment experiences frequent issues with service efficiency and staff attitude, leading to negative customer interactions. Customers often face disorganization, rudeness, and unmet expectations regarding order fulfillment. Despite these challenges, the quality of certain products like coffee remains consistently praised.
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Hurts Donut Company
1231 E Sunshine St Suite 100, Springfield, Missouri
The donut shop offers a wide variety of delicious and specialty donuts, including gluten-free and dairy-free options. The interior is vibrant with a cool vibe that appeals to many customers. Despite the friendly service in some instances, there have been reports of rudeness from staff members. Prices are considered high by some patrons, which could be a deterrent for repeat visits.
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Dunkin'
1614 S Glenstone Ave, Springfield, Missouri
Dunkin' Donuts offers consistently good coffee and a variety of donuts that appeal to many customers. While the staff is generally friendly, there are reports of slow service during peak hours and poor attitudes from some employees, particularly at drive-throughs. Cleanliness is maintained in-store, but seating areas could benefit from more attention. The store provides multiple service options like curbside pickup and delivery, enhancing customer convenience.
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S&L donut LLC
2925 W Republic Rd, Springfield, Missouri
The donut shop is praised for its customizable filling options and excellent variety of pastries, including unique offerings like pinecone donuts. Customers appreciate the friendly service and clean environment. The coffee quality and breakfast favorites also receive positive feedback, making it a popular spot for solo diners looking for both breakfast and dessert items.
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Donut Time
4157 S Scenic Ave, Springfield, Missouri
The donut shop offers a variety of high-quality donuts that receive mixed reviews regarding taste and value for money. While some customers praise the exceptional service and delicious flavors like old fashioned donuts, others find them bland and overpriced. The establishment provides fast, friendly service in a clean environment with takeout options and accessible facilities.
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Parlor Doughnuts
1109 E Battlefield Rd, Springfield, Missouri
The donut shop is praised for its high-quality, creative donuts and excellent breakfast options, particularly the sausage biscuit and breakfast tacos. The atmosphere is casual, but cleanliness could improve. Service is friendly and attentive. Coffee quality is noted as a highlight. Accessibility is well-managed with multiple conveniences.