Summary
The business consistently receives negative feedback regarding poor customer service and food quality issues, including undercooked items and order mistakes. Customers also report long wait times due to insufficient staff and dissatisfaction with the handling of orders. Despite these issues, some positives noted include their coffee offerings and an overall family-friendly atmosphere.
Pros
- good coffee
- family-friendly
- casual environment
Cons
- poor customer service
- incorrect orders
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
5615 Myrtle Ave, Flushing, New York
The reviewed location offers a variety of breakfast options and is known for its friendly service and fresh food. However, some customers have noted that the ambiance could use improvement with worn-out signs and old furniture. There are mixed reviews regarding customer service, with positive remarks about friendliness but also negative feedback on handling redeeming points. The store provides various dining services including dine-in and takeout.
Dunkin'
66-39 Fresh Pond Rd, Queens, New York
The establishment offers a spacious and pleasant environment with convenient service options like curbside pickup, delivery, takeout, and dine-in. While the space is appreciated, customer feedback highlights significant issues with staff behavior and drink quality. Customers frequently report rude interactions with cashiers, who are noted for their incorrect coffee preparation and watered-down drinks. Despite some positives such as a welcoming atmosphere and decent breakfast offerings, poor service and high prices are notable drawbacks.
Dunkin'
1379 Halsey St, Brooklyn, New York
The service quality at this establishment varies significantly among employees, leading to inconsistent customer experiences. While some staff members go above and beyond with friendly gestures, others have been described as neglectful and inattentive. The coffee is popular but often criticized for being overly sweet, requiring multiple remakes to meet customer satisfaction. Despite these challenges, there are aspects of the establishment that receive positive feedback, particularly regarding the welcoming attitude of certain employees.
Dunkin'
325 Wyckoff Ave, Ridgewood, New York
The establishment offers a variety of services including dine-in, takeout, and delivery, with an emphasis on coffee and breakfast items. Despite the availability of vegetarian options and accessibility features like wheelchair-accessible entrances and seating, reviews indicate significant issues with cleanliness and customer service. Customers have encountered unsanitary conditions, poor communication regarding order fulfillment, and unprofessional staff behavior.
Dunkin'
7007 Myrtle Ave, Glendale, New York
The restaurant offers excellent coffee and fast service during peak hours, but the quality of food items such as donuts and munchkins is inconsistent and often overpriced. The dining experience can be negatively impacted by staff interactions, especially when handling dine-in orders or managing online vs walk-in priorities. Despite being family-friendly with several services like takeout and dine-in, there are concerns about limited parking and high prices.
Dunkin'
6122 Fresh Pond Rd, Middle Village, New York
The establishment offers a range of convenient services and options like curbside pickup and dine-in dining with good coffee. It is appreciated for its fast and friendly service, clean environment, and availability of popular breakfast items such as French Cruller donuts. However, there are concerns regarding high prices and inconsistent order accuracy, along with limited parking availability during peak times.
Dunkin'
5602 Metropolitan Ave, Ridgewood, New York
The business offers a mix of positive and negative experiences based on customer feedback. Pros include fresh doughnuts, quick service, and great coffee. However, there are complaints about some employees' rudeness and inconsistent product availability. The establishment maintains a clean environment and offers various dining options.
Dunkin'
137 Wyckoff Ave, Brooklyn, New York
Dunkin' is praised for its friendly service and clean atmosphere, which enhances the overall customer experience. The coffee and desserts, particularly donuts, are highlighted as strong points. However, there are concerns about Dunkin's environmental practices, specifically their reliance on plastics over more sustainable options like glass. The reviews emphasize the kindness of staff and efficient service during busy times. Overall, while some customers feel negatively impacted by Dunkin's sustainability choices, many appreciate the quick, friendly service and the quality of food and beverages.