Dunkin' storefront

Summary

The reviews indicate frequent issues with order accuracy and quality of food items like donuts and sandwiches at this Dunkin Donuts location. Customers have reported poor customer service experiences, including being rushed through orders and receiving incorrect items. Despite some positive remarks about quick coffee preparation during busy times, overall sentiment leans towards dissatisfaction with the establishment's operations.

Pros

  • quick coffee service
  • clean environment noted in one review
  • friendly staff under pressure

Cons

  • frequent order mistakes
  • poor donut quality
  • rushed service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-5PM

Location

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The reviews highlight a mix of experiences at this Dunkin' location. Customers appreciate the quality coffee and fast service but express dissatisfaction with food consistency and customer interactions. Some mention issues like stale bagels and poor substitutions in mobile orders. Despite these problems, the business offers various services such as delivery and dine-in options.

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The Dunkin' Donuts location reviewed by customers shows a mix of efficient service and inconsistencies with order accuracy. While some patrons appreciate the speed and cleanliness, others report issues with incorrect orders and poor communication. Despite these challenges, the establishment maintains a clean environment and offers convenient service options.

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3.5

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Customers have mixed experiences with the establishment. Some praise its coffee and convenient ordering options via kiosks but express dissatisfaction with staff behavior and customer service, especially in situations involving incorrect orders and unhelpful interactions. Additionally, there are concerns regarding food quality and hygiene.

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The reviews for this Dunkin' location reveal a mixed experience with both positive and negative aspects. Customers appreciate the friendly service from staff who remember regulars and enjoy the coffee quality. However, issues such as poor sandwich assembly, rude drive-through service, cleanliness concerns with roaches, and occasional order inaccuracies are noted. Despite these challenges, the store maintains several customer-friendly amenities including various dining options and accessibility features.

Dunkin' logo

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3.7

1495 E High St, Pottstown, Pennsylvania

The reviewed Dunkin Donuts location has mixed feedback from customers. Some praise the staff's friendliness and cleanliness, while others criticize inconsistent service and food quality issues. Problems include incorrect orders and poorly prepared beverages. Despite these challenges, the establishment is noted for its convenient dining options, including dine-in, takeout, and drive-through services.