Dunkin' storefront

Summary

The reviewed Dunkin Donuts location has mixed feedback from customers. Some praise the staff's friendliness and cleanliness, while others criticize inconsistent service and food quality issues. Problems include incorrect orders and poorly prepared beverages. Despite these challenges, the establishment is noted for its convenient dining options, including dine-in, takeout, and drive-through services.

Pros

  • friendly staff
  • clean environment
  • convenient location
  • variety of service options
  • good coffee

Cons

  • inconsistent food quality
  • order mistakes
  • rude behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-8:30PM

Location

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3.5

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The reviews indicate frequent issues with order accuracy and quality of food items like donuts and sandwiches at this Dunkin Donuts location. Customers have reported poor customer service experiences, including being rushed through orders and receiving incorrect items. Despite some positive remarks about quick coffee preparation during busy times, overall sentiment leans towards dissatisfaction with the establishment's operations.

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3.4

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The location has received several negative reviews primarily focused on poor service and product quality. The coffee is criticized for being poorly prepared and tasting bad, while the doughnuts are described as dry and lacking icing. Service appears slow and disorganized, leading to customer frustration. However, some amenities like free parking and accessibility features are noted positively.

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3.6

The Shoppes At Pughtown, 2321 Pottstown Pike, Pottstown, Pennsylvania

The Dunkin’ Donuts location offers a clean environment with friendly and personable staff, providing good coffee and donuts. While it is appreciated for its fast service and inviting atmosphere, there are notable issues like inconsistent product availability and lack of communication regarding stock shortages. Some customers have had disappointing experiences due to substitutions in their orders without prior notice.

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3.7

1130 Benjamin Franklin Hwy, Douglassville, Pennsylvania

The business offers a clean and modern environment with consistently friendly staff. While the coffee is praised for its quality, the doughnuts receive mixed reviews regarding freshness and texture. The service is efficient across various options including drive-thru and dine-in.