Dunkin' storefront

Summary

The business has friendly and helpful staff but is often criticized for slow service and rude employees. There are instances of incorrect orders and equipment issues like a non-functional oven. Customers appreciate the convenient location and coffee quality, though some find parking limited and prices high.

Pros

  • friendly staff
  • good coffee quality
  • convenient location
  • accepts various payments
  • family-friendly atmosphere

Cons

  • slow service
  • rude employees
  • limited parking availability
  • high prices
  • incorrect orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5:30AM-5PM
sunday5:30AM-5PM

Location

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The donut shop is praised for its friendly staff and fresh products, offering a welcoming atmosphere with quick service. The quality of the freshly made donuts and coffee stands out, contributing to a positive customer experience. The new, clean environment further enhances the visit. However, some customers note high prices as an area for improvement.

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3.7

1130 Benjamin Franklin Hwy, Douglassville, Pennsylvania

The business offers a clean and modern environment with consistently friendly staff. While the coffee is praised for its quality, the doughnuts receive mixed reviews regarding freshness and texture. The service is efficient across various options including drive-thru and dine-in.

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3.5

955 Benjamin Franklin Hwy, Douglassville, Pennsylvania

The establishment offers a mixed experience with fast and friendly service praised by many customers, particularly noted for its drive-thru efficiency and pleasant staff interactions. However, there are complaints about inconsistent order fulfillment and poor customer handling in certain instances. The business provides several convenient options like outdoor seating, takeout, and dine-in, and features amenities such as free parking and wheelchair accessibility.

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3.7

1495 E High St, Pottstown, Pennsylvania

The reviewed Dunkin Donuts location has mixed feedback from customers. Some praise the staff's friendliness and cleanliness, while others criticize inconsistent service and food quality issues. Problems include incorrect orders and poorly prepared beverages. Despite these challenges, the establishment is noted for its convenient dining options, including dine-in, takeout, and drive-through services.

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3.6

The Shoppes At Pughtown, 2321 Pottstown Pike, Pottstown, Pennsylvania

The Dunkin’ Donuts location offers a clean environment with friendly and personable staff, providing good coffee and donuts. While it is appreciated for its fast service and inviting atmosphere, there are notable issues like inconsistent product availability and lack of communication regarding stock shortages. Some customers have had disappointing experiences due to substitutions in their orders without prior notice.

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3.4

849 E Philadelphia Ave, Boyertown, Pennsylvania

The location has received several negative reviews primarily focused on poor service and product quality. The coffee is criticized for being poorly prepared and tasting bad, while the doughnuts are described as dry and lacking icing. Service appears slow and disorganized, leading to customer frustration. However, some amenities like free parking and accessibility features are noted positively.

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3.8

6 Kugler Rd, Limerick, Pennsylvania

The business has mixed reviews with a few satisfied customers enjoying the coffee and desserts but facing several issues related to order accuracy and quality of food. Many patrons have reported receiving incorrect orders multiple times, leading to dissatisfaction. Additionally, some customers encountered problems such as burnt items and foreign objects in their drinks. The establishment does offer a variety of services including drive-through, curbside pickup, delivery, and dine-in options.

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3.1

Cornerstone Plaza, 830 PA-100, Bechtelsville, Pennsylvania

The reviews highlight mixed experiences at this Dunkin' Donuts location, with some customers praising the fast service and clean environment, while others criticize rude staff behavior and poor hygiene. The inconsistency in service quality seems to stem from changes in staffing. Despite these issues, the store offers various service options and is well-equipped for accessibility.