Summary
The establishment offers a diverse menu and various service options but suffers from inconsistent quality and customer service issues. Frequent problems with order accuracy and employee training are evident, leading to negative experiences despite the convenience of multiple ordering methods.
Pros
- variety of service options
- good for working on laptop
- outdoor seating available
- wide menu offerings
- welcoming atmosphere
Cons
- inconsistent quality
- poor customer service
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Shipley Do-Nuts
8915 Bandera Rd, San Antonio, Texas
The business offers exceptional customer service and friendly staff, contributing to a positive dining experience. The quality of certain items like the 'kolache' has been criticized for being subpar at times. Despite this, there is appreciation for fast, reliable service and great coffee. Accessibility features such as wheelchair-friendly entrances and parking are notable, though some reviews suggest that visibility could be improved to attract more customers.
Shipley Do-Nuts
6346 Bandera Rd, San Antonio, Texas
The establishment offers fresh and delicious doughnuts and kolaches, with friendly staff enhancing the experience. However, service issues at the drive-thru may deter some customers. The business provides a variety of options including takeout and dine-in, along with coffee and breakfast items. It is family-friendly and has accessible facilities for wheelchair users.
Super Donut
8106 Tezel Rd, San Antonio, Texas
The establishment is praised for its delectable and soft donuts, excellent service, and inviting atmosphere. It offers fresh breakfast items like kolaches and croissants alongside delightful dessert options such as cheese biscuit crescents. Despite the high prices, patrons appreciate the quality of the food and the friendly staff.
Snowflake Donuts
5802 Babcock Rd, San Antonio, Texas
Snowflake Donuts is celebrated for its diverse and fresh offerings, particularly the maple donuts and kolaches, with customers praising their quality and variety. The establishment also receives commendation for excellent service and a clean environment. However, some reviews note inconsistent filling techniques in certain donuts, and there are concerns about limited parking options.
Shipley Do-Nuts
9702 Huebner Rd #109, San Antonio, Texas
The reviews present a mixed experience with doughnuts and kolaches at Shipley's locations. While the service is praised for being friendly, accommodating, and offering a variety of purchasing options including takeout and drive-through, there are significant concerns about product freshness, specifically regarding kolaches. The doughnut offerings seem to be a highlight, particularly when obtained through initiatives like Too Good To Go, which also supports food waste reduction.
Donut Palace
6511 Ingram Rd #103, San Antonio, Texas
The bakery is praised for its delicious and light donuts, with several customers returning for their quality and taste. However, there are concerns about pricing discrepancies and inconsistent availability of products upon opening times. The establishment offers various service options and caters to a family-friendly crowd in a casual setting.
Dunkin'
2026 Babcock Rd, San Antonio, Texas
The establishment offers a welcoming atmosphere with fast and friendly service. Customers appreciate the great coffee selection and various dining options throughout the day. However, there are concerns about inconsistent food quality and slow service during busy times.
ST Donuts
9793 Culebra Rd #104, San Antonio, Texas
The bakery is celebrated for its variety of delicious donuts and excellent customer service. Patrons appreciate the friendly staff, clean environment, and reasonable pricing. The establishment offers a broad range of breakfast and dessert items with dine-in, takeout, and delivery options. Despite these strengths, some customers note limited parking availability.