Summary
The business offers exceptional customer service and friendly staff, contributing to a positive dining experience. The quality of certain items like the 'kolache' has been criticized for being subpar at times. Despite this, there is appreciation for fast, reliable service and great coffee. Accessibility features such as wheelchair-friendly entrances and parking are notable, though some reviews suggest that visibility could be improved to attract more customers.
Pros
- Excellent customer service
- Friendly staff
- Great coffee
- Fast service
- Accessible facilities
Cons
- Inconsistent food quality
- Hidden location
About
Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.
Features
Hours
Location
Other Donut Shops Nearby
Super Donut
8106 Tezel Rd, San Antonio, Texas
The establishment is praised for its delectable and soft donuts, excellent service, and inviting atmosphere. It offers fresh breakfast items like kolaches and croissants alongside delightful dessert options such as cheese biscuit crescents. Despite the high prices, patrons appreciate the quality of the food and the friendly staff.
Dunkin'
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Snowflake Donuts is celebrated for its diverse and fresh offerings, particularly the maple donuts and kolaches, with customers praising their quality and variety. The establishment also receives commendation for excellent service and a clean environment. However, some reviews note inconsistent filling techniques in certain donuts, and there are concerns about limited parking options.
Shipley Do-Nuts
11881 Bandera Rd, Helotes, Texas
Reviews for Shipley's highlight both positive and negative experiences. Customers appreciate the freshness and quality of the donuts, along with friendly service from certain employees. However, there are significant issues with customer service, particularly in handling complaints and maintaining cleanliness. Instances of rudeness from staff and operational inconsistencies have been noted.
Shipley Do-Nuts
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Shipley Do-Nuts is a beloved establishment known for its friendly service and quality donuts. Customers appreciate the fresh offerings, fast drive-thru option, and personal touches like custom orders. However, some concerns arise regarding inconsistent freshness of morning pickups and limited operating hours with closures on Mondays. The store offers various amenities including delivery, takeout, dine-in, and has a casual atmosphere.
Dunkin'
12423 Bandera Rd Suite 101, Helotes, Texas
The establishment has received mixed feedback from customers. While some appreciate the clean environment and fast service, others are disappointed with inconsistent product availability, incorrect orders, and poor customer interactions. Complaints about coffee quality and long wait times are also prevalent. Despite these issues, the place offers multiple service options including drive-through, delivery, and dine-in.
Super Donut / Kolache Donut
6330 De Zavala Rd, San Antonio, Texas
The business offers a delightful selection of kolaches and donuts, praised for their quality and taste. Customers appreciate the friendly service and clean environment. The shop provides convenient takeout options with great coffee highlights, and it is accessible for those using wheelchairs.
Shipley Do-Nuts
9702 Huebner Rd #109, San Antonio, Texas
The reviews present a mixed experience with doughnuts and kolaches at Shipley's locations. While the service is praised for being friendly, accommodating, and offering a variety of purchasing options including takeout and drive-through, there are significant concerns about product freshness, specifically regarding kolaches. The doughnut offerings seem to be a highlight, particularly when obtained through initiatives like Too Good To Go, which also supports food waste reduction.