Dunkin'
1204 Broadway, Saugus, Massachusetts
Phone: +1 781-233-6398
Website: locations.dunkindonuts.com
Summary
Customers have mixed experiences with the service quality varying by time of day and employee. The coffee is a highlight but can be inconsistently prepared. There are issues with order accuracy, particularly during busy periods or specific times of the day. Despite these challenges, some customers appreciate aspects like cleanliness and fast service. Overall, there seems to be room for improvement in staff training and operational consistency.
Pros
- attentive morning crew
- fast service
- clean environment
- 24-hour operation
- great coffee
Cons
- inconsistent service times
- order inaccuracies
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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