Dunkin' logo

Dunkin'

(3.9)

533 Broadway, Saugus, Massachusetts

Dunkin' storefront

Summary

The establishment offers a casual dining experience with various service options including dine-in and takeout. While it is known for good coffee and vegetarian options, customers have faced issues with customer service and staff behavior. The environment appears to be family-friendly with adequate accessibility features.

Pros

  • good coffee
  • variety of service options
  • vegetarian offerings
  • family-friendly atmosphere
  • accessible facilities

Cons

  • poor customer service
  • staff behavior issues
  • coffee quality complaints

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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4.2

86 Broadway #86T, Saugus, Massachusetts

Reviews of this Dunkin' location highlight a consistent quality in coffee and cleanliness, with mixed opinions on food items and service efficiency. While some customers appreciate the fast and friendly service as well as fresh products like hash browns and sandwiches, others have encountered issues with food presentation and language barriers among staff. Despite these challenges, there are positive remarks about the drive-through convenience and overall experience.

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3.8

8 Broadway, Lynnfield, Massachusetts

The business offers fast and friendly service with great coffee, appreciated by customers who frequent it for breakfast. While the environment is clean, there are complaints about high prices for certain items like munchkins. The ordering process via iPad has received some criticism. Various accessibility options are well implemented.

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Dunkin'

4.0

577 Walnut St, Lynn, Massachusetts

The Dunkin' Donuts location receives mixed feedback from customers, with some praising the friendly service and coffee quality, while others criticize poor customer interactions and cleanliness issues. The consistent praise for staff friendliness is overshadowed by complaints regarding subpar drink temperatures and unsatisfactory management of bathroom hygiene.

Dunkin' logo

Dunkin'

4.1

1204 Broadway, Saugus, Massachusetts

Customers have mixed experiences with the service quality varying by time of day and employee. The coffee is a highlight but can be inconsistently prepared. There are issues with order accuracy, particularly during busy periods or specific times of the day. Despite these challenges, some customers appreciate aspects like cleanliness and fast service. Overall, there seems to be room for improvement in staff training and operational consistency.

Kane’s Donuts-Rt. 1 logo

Kane’s Donuts-Rt. 1

4.6

1575 Broadway, Saugus, Massachusetts

Kane's Donuts is praised for its high-quality donuts with unique flavors and excellent coffee options. Customers appreciate the fast and friendly service, though some have encountered issues with staff attitude and product mix-ups. The establishment offers a clean environment and good value for money with various gluten-free choices.

Dunkin' logo

Dunkin'

3.9

518 Salem St, Wakefield, Massachusetts

This Dunkin' location has a mixed reputation with customers praising the friendly service and quality coffee while expressing frustration over order mistakes and customer service issues. The parking lot is difficult to navigate during busy times, contributing to an overall less satisfactory experience for some patrons.

Dunkin' logo

Dunkin'

4.1

35 Lincoln Ave, Saugus, Massachusetts

The location generally offers friendly service and maintains a clean environment with great coffee. However, there are recurring issues with order accuracy and customer service attitudes. Parking can be limited due to the small lot on a busy street.

Honey Dew Donuts logo

Honey Dew Donuts

4.2

915 Main St, Wakefield, Massachusetts

The business offers a friendly and quick service with a casual atmosphere suitable for solo dining or short visits. While the coffee is often praised, there have been occasional complaints about its quality. The establishment also serves breakfast and dessert options in a clean environment.