Dunkin' logo

Dunkin'

(3.9)

518 Salem St, Wakefield, Massachusetts

Dunkin' storefront

Summary

This Dunkin' location has a mixed reputation with customers praising the friendly service and quality coffee while expressing frustration over order mistakes and customer service issues. The parking lot is difficult to navigate during busy times, contributing to an overall less satisfactory experience for some patrons.

Pros

  • quality coffee
  • friendly staff
  • quick service
  • clean environment

Cons

  • order mistakes
  • poor customer interaction
  • busy parking lot

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

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3.8

8 Broadway, Lynnfield, Massachusetts

The business offers fast and friendly service with great coffee, appreciated by customers who frequent it for breakfast. While the environment is clean, there are complaints about high prices for certain items like munchkins. The ordering process via iPad has received some criticism. Various accessibility options are well implemented.

Dunkin' logo

Dunkin'

3.8

632 Main St, Wakefield, Massachusetts

The reviews indicate a generally negative customer experience at this Dunkin' location, citing slow service and poor quality control. Several incidents of order mishaps and unhelpful staff interactions were reported. However, the business offers a variety of services such as drive-through and dine-in options, and it is noted for having coffee. Despite these offerings, customers have encountered issues with drink preparation and food knowledge at the counter.

Dunkin' logo

Dunkin'

4.2

86 Broadway #86T, Saugus, Massachusetts

Reviews of this Dunkin' location highlight a consistent quality in coffee and cleanliness, with mixed opinions on food items and service efficiency. While some customers appreciate the fast and friendly service as well as fresh products like hash browns and sandwiches, others have encountered issues with food presentation and language barriers among staff. Despite these challenges, there are positive remarks about the drive-through convenience and overall experience.

Dunkin' logo

Dunkin'

3.8

225 North Ave, Wakefield, Massachusetts

The Dunkin' Donuts in Wakefield is frequently criticized for poor customer service and organizational issues leading to long wait times, particularly during morning hours. The staff's demeanor has been described as impolite and rushed, which impacts the overall customer experience negatively. However, the establishment offers a variety of services such as curbside pickup, delivery, and dine-in options, with highlights including good coffee and vegetarian choices. Parking is available but noted to be limited.

Honey Dew Donuts logo

Honey Dew Donuts

4.5

142 Lowell St, Wakefield, Massachusetts

The establishment is highly praised for its friendly and accommodating staff, who consistently provide excellent service, including fulfilling special requests. It offers a variety of breakfast options and features clean and comfortable seating indoors. The location's proximity to the park adds convenience, and multiple parking options are available.

Dunkin' logo

Dunkin'

3.9

533 Broadway, Saugus, Massachusetts

The establishment offers a casual dining experience with various service options including dine-in and takeout. While it is known for good coffee and vegetarian options, customers have faced issues with customer service and staff behavior. The environment appears to be family-friendly with adequate accessibility features.

Honey Dew Donuts logo

Honey Dew Donuts

4.2

915 Main St, Wakefield, Massachusetts

The business offers a friendly and quick service with a casual atmosphere suitable for solo dining or short visits. While the coffee is often praised, there have been occasional complaints about its quality. The establishment also serves breakfast and dessert options in a clean environment.

Dunkin' logo

Dunkin'

3.1

273 Salem St, Reading, Massachusetts

The Dunkin location under review has several issues affecting customer satisfaction. Customers have complained about poor service, with staff showing impatience and lacking in manners. There are also concerns regarding food quality, such as finding foreign objects in the bagels and cream cheese. Despite having a clean environment and offering good coffee, the high prices and lack of attention to detail have led to negative experiences for customers.