Dunkin' logo

Dunkin'

(3.8)

225 North Ave, Wakefield, Massachusetts

Dunkin' storefront

Summary

The Dunkin' Donuts in Wakefield is frequently criticized for poor customer service and organizational issues leading to long wait times, particularly during morning hours. The staff's demeanor has been described as impolite and rushed, which impacts the overall customer experience negatively. However, the establishment offers a variety of services such as curbside pickup, delivery, and dine-in options, with highlights including good coffee and vegetarian choices. Parking is available but noted to be limited.

Pros

  • Great coffee
  • Curbside pickup available
  • Diverse menu offerings
  • Fast service at counter
  • Free street parking

Cons

  • Rude customer service
  • Long wait times
  • Disorganized morning rush

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-7PM

Location

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Dunkin' logo

Dunkin'

3.8

632 Main St, Wakefield, Massachusetts

The reviews indicate a generally negative customer experience at this Dunkin' location, citing slow service and poor quality control. Several incidents of order mishaps and unhelpful staff interactions were reported. However, the business offers a variety of services such as drive-through and dine-in options, and it is noted for having coffee. Despite these offerings, customers have encountered issues with drink preparation and food knowledge at the counter.

Dunkin' logo

Dunkin'

3.3

Shell Gas Station, 87 Walkers Brook Dr, Reading, Massachusetts

The reviews reveal a mixed experience at Dunks on Walker's Brook Drive. While some customers appreciate the friendly service and quality coffee, others express concerns about hygiene practices and poor customer service. A particular incident involving inadequate handwashing by management highlights potential health code issues. Despite these challenges, many enjoy the convenience of their offerings like quick breakfast options.

Dunkin' logo

Dunkin'

4.0

65 Main St, Stoneham, Massachusetts

The reviews present a mixed experience with the service and food quality at this location. While some customers appreciate the friendliness of certain staff members and cleanliness, others report inconsistent order fulfillment and rude interactions. The establishment offers various service options including dine-in and takeout, and features wheelchair accessibility.

Honey Dew Donuts logo

Honey Dew Donuts

4.2

915 Main St, Wakefield, Massachusetts

The business offers a friendly and quick service with a casual atmosphere suitable for solo dining or short visits. While the coffee is often praised, there have been occasional complaints about its quality. The establishment also serves breakfast and dessert options in a clean environment.

Honey Dew Donuts logo

Honey Dew Donuts

4.5

142 Lowell St, Wakefield, Massachusetts

The establishment is highly praised for its friendly and accommodating staff, who consistently provide excellent service, including fulfilling special requests. It offers a variety of breakfast options and features clean and comfortable seating indoors. The location's proximity to the park adds convenience, and multiple parking options are available.

Dunkin' logo

Dunkin'

3.1

Shell Gas Station, 110 Main St, Reading, Massachusetts

The location is frequently understaffed, causing operational challenges and employee burnout. Issues with order accuracy and pricing discrepancies have also been reported by customers, leading to dissatisfaction. Despite these problems, the staff receives commendation for their perseverance in challenging conditions. The establishment offers a variety of services including drive-through, takeout, dine-in, delivery, and curbside pickup, which contributes to its popularity.

Dunkin' logo

Dunkin'

4.1

196 Main St, Stoneham, Massachusetts

The business is known for its excellent coffee and friendly customer service, although some staff members have been noted for poor behavior. While the location opens slightly later than advertised, it consistently offers fast service. There are vegetarian options available, but other dietary accommodations like vegan or gluten-free choices are not mentioned.

Dunkin' logo

Dunkin'

3.1

273 Salem St, Reading, Massachusetts

The Dunkin location under review has several issues affecting customer satisfaction. Customers have complained about poor service, with staff showing impatience and lacking in manners. There are also concerns regarding food quality, such as finding foreign objects in the bagels and cream cheese. Despite having a clean environment and offering good coffee, the high prices and lack of attention to detail have led to negative experiences for customers.