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Dunkin'
632 Main St, Wakefield, Massachusetts
Phone: +1 781-245-9701
Website: locations.dunkindonuts.com
Summary
The reviews indicate a generally negative customer experience at this Dunkin' location, citing slow service and poor quality control. Several incidents of order mishaps and unhelpful staff interactions were reported. However, the business offers a variety of services such as drive-through and dine-in options, and it is noted for having coffee. Despite these offerings, customers have encountered issues with drink preparation and food knowledge at the counter.
Pros
- Variety of service options
- Offers coffee
- Has accessible amenities
Cons
- Slow and inefficient service
- Quality control issues
- Unhelpful staff encounters
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
225 North Ave, Wakefield, Massachusetts
The Dunkin' Donuts in Wakefield is frequently criticized for poor customer service and organizational issues leading to long wait times, particularly during morning hours. The staff's demeanor has been described as impolite and rushed, which impacts the overall customer experience negatively. However, the establishment offers a variety of services such as curbside pickup, delivery, and dine-in options, with highlights including good coffee and vegetarian choices. Parking is available but noted to be limited.
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Honey Dew Donuts
915 Main St, Wakefield, Massachusetts
The business offers a friendly and quick service with a casual atmosphere suitable for solo dining or short visits. While the coffee is often praised, there have been occasional complaints about its quality. The establishment also serves breakfast and dessert options in a clean environment.
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Dunkin'
65 Main St, Stoneham, Massachusetts
The reviews present a mixed experience with the service and food quality at this location. While some customers appreciate the friendliness of certain staff members and cleanliness, others report inconsistent order fulfillment and rude interactions. The establishment offers various service options including dine-in and takeout, and features wheelchair accessibility.
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Dunkin'
196 Main St, Stoneham, Massachusetts
The business is known for its excellent coffee and friendly customer service, although some staff members have been noted for poor behavior. While the location opens slightly later than advertised, it consistently offers fast service. There are vegetarian options available, but other dietary accommodations like vegan or gluten-free choices are not mentioned.
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Dunkin'
518 Salem St, Wakefield, Massachusetts
This Dunkin' location has a mixed reputation with customers praising the friendly service and quality coffee while expressing frustration over order mistakes and customer service issues. The parking lot is difficult to navigate during busy times, contributing to an overall less satisfactory experience for some patrons.
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Dunkin'
128 Franklin St, Stoneham, Massachusetts
The business offers a fast and casual service with good coffee, making it popular for breakfast and solo dining. However, there are consistent complaints about slow service and mistakes in orders. While it has several accessibility features, it lacks unique decor and atmosphere.
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Dunkin'
Shell Gas Station, 87 Walkers Brook Dr, Reading, Massachusetts
The reviews reveal a mixed experience at Dunks on Walker's Brook Drive. While some customers appreciate the friendly service and quality coffee, others express concerns about hygiene practices and poor customer service. A particular incident involving inadequate handwashing by management highlights potential health code issues. Despite these challenges, many enjoy the convenience of their offerings like quick breakfast options.
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Honey Dew Donuts
142 Lowell St, Wakefield, Massachusetts
The establishment is highly praised for its friendly and accommodating staff, who consistently provide excellent service, including fulfilling special requests. It offers a variety of breakfast options and features clean and comfortable seating indoors. The location's proximity to the park adds convenience, and multiple parking options are available.