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Dunkin'
Shell Gas Station, 87 Walkers Brook Dr, Reading, Massachusetts
Phone: +1 781-944-8390
Website: locations.dunkindonuts.com
Summary
The reviews reveal a mixed experience at Dunks on Walker's Brook Drive. While some customers appreciate the friendly service and quality coffee, others express concerns about hygiene practices and poor customer service. A particular incident involving inadequate handwashing by management highlights potential health code issues. Despite these challenges, many enjoy the convenience of their offerings like quick breakfast options.
Pros
- Friendly service
- Quality coffee
- Quick breakfast options
- Good for solo dining
- Family-friendly environment
Cons
- Inadequate hygiene practices
- Poor customer service
- Wasted food items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
454 Main St, Reading, Massachusetts
The reviews present a mixed picture of this Dunkin' location. Customers appreciate the large parking space and friendly staff but are dissatisfied with the poor food quality, especially coffee and donuts. Service issues are highlighted, particularly involving an unprofessional manager named Joe. Some customers have encountered rudeness from management regarding pet policies.
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Dunkin'
273 Salem St, Reading, Massachusetts
The Dunkin location under review has several issues affecting customer satisfaction. Customers have complained about poor service, with staff showing impatience and lacking in manners. There are also concerns regarding food quality, such as finding foreign objects in the bagels and cream cheese. Despite having a clean environment and offering good coffee, the high prices and lack of attention to detail have led to negative experiences for customers.
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Honey Dew Donuts
142 Lowell St, Wakefield, Massachusetts
The establishment is highly praised for its friendly and accommodating staff, who consistently provide excellent service, including fulfilling special requests. It offers a variety of breakfast options and features clean and comfortable seating indoors. The location's proximity to the park adds convenience, and multiple parking options are available.
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Dunkin'
Shell Gas Station, 110 Main St, Reading, Massachusetts
The location is frequently understaffed, causing operational challenges and employee burnout. Issues with order accuracy and pricing discrepancies have also been reported by customers, leading to dissatisfaction. Despite these problems, the staff receives commendation for their perseverance in challenging conditions. The establishment offers a variety of services including drive-through, takeout, dine-in, delivery, and curbside pickup, which contributes to its popularity.
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Dunkin'
225 North Ave, Wakefield, Massachusetts
The Dunkin' Donuts in Wakefield is frequently criticized for poor customer service and organizational issues leading to long wait times, particularly during morning hours. The staff's demeanor has been described as impolite and rushed, which impacts the overall customer experience negatively. However, the establishment offers a variety of services such as curbside pickup, delivery, and dine-in options, with highlights including good coffee and vegetarian choices. Parking is available but noted to be limited.
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Dunkin'
65 Main St, Stoneham, Massachusetts
The reviews present a mixed experience with the service and food quality at this location. While some customers appreciate the friendliness of certain staff members and cleanliness, others report inconsistent order fulfillment and rude interactions. The establishment offers various service options including dine-in and takeout, and features wheelchair accessibility.
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Dunkin'
In Mobil Gas Station, 4 West St, Reading, Massachusetts
The establishment offers a variety of services and amenities including curbside pickup, delivery, drive-through, and takeout options. It provides an inclusive environment with good accessibility features such as wheelchair accessible entrance, parking lot, restroom, and seating. While the breakfast offerings are praised for their quality, reviews indicate issues with employee management and service speed in the drive-through.
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Dunkin'
632 Main St, Wakefield, Massachusetts
The reviews indicate a generally negative customer experience at this Dunkin' location, citing slow service and poor quality control. Several incidents of order mishaps and unhelpful staff interactions were reported. However, the business offers a variety of services such as drive-through and dine-in options, and it is noted for having coffee. Despite these offerings, customers have encountered issues with drink preparation and food knowledge at the counter.