Dunkin' logo

Dunkin'

(4.1)

Tri-Town Plaza, 814 Derby Ave, Seymour, Connecticut

Dunkin' storefront

Summary

The establishment offers fast and friendly service with a clean environment, making it attractive for those looking to dine quickly. However, repeated customer complaints highlight significant issues with order accuracy and management's response to these problems. Several reviews mention receiving orders that are incorrect or of poor quality, indicating inconsistent food preparation and customer service challenges. Management interactions have been described as unprofessional by some customers.

Pros

  • fast friendly service
  • clean environment
  • correct coffee orders
  • nice staff members

Cons

  • incorrect orders repeatedly
  • poor management response
  • quality control issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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4.5

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This Dunkin' is generally well-regarded for its friendly staff and efficient service, with clean facilities and accurate orders. However, there are concerns about handling food allergies and a rigid drive-thru policy that requires customers to enter the store under certain circumstances. Parking can be difficult during busy times.

Dunkin' logo

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3.6

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The Dunkin' Donuts location is popular for its coffee and breakfast offerings but faces significant operational challenges. Customers frequently experience long wait times due to understaffing, resulting in overwhelmed employees who struggle with high order volumes both inside and at the drive-thru. Issues with incorrect orders and poor customer service have been reported, leading to dissatisfaction among regular patrons. Despite these issues, the location provides a clean environment with various dining options.

Dunkin' logo

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3.6

25 New Haven Ave, Derby, Connecticut

The reviews present a mixed experience at this establishment with notable issues related to management and service quality. Customers have reported negative interactions with staff and dissatisfaction with how orders are handled, including food safety concerns. Despite these challenges, the business offers several conveniences like multiple service options and accessibility features.

Dunkin' logo

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3.8

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The business offers a range of services including takeout and dine-in options, with highlights on great coffee and breakfast offerings. While some customers appreciate the friendly service and quality food, others have experienced issues such as rude staff behavior and inconsistent order accuracy. Accessibility features are well-noted, making it convenient for various visitors.