Dunkin'
Bp Gas Station, 198 Leavenworth Rd, Shelton, Connecticut
Phone: +1 203-929-8477
Website: locations.dunkindonuts.com
Summary
The Dunkin' Donuts location is popular for its coffee and breakfast offerings but faces significant operational challenges. Customers frequently experience long wait times due to understaffing, resulting in overwhelmed employees who struggle with high order volumes both inside and at the drive-thru. Issues with incorrect orders and poor customer service have been reported, leading to dissatisfaction among regular patrons. Despite these issues, the location provides a clean environment with various dining options.
Pros
- good coffee quality
- varied breakfast menu
- clean environment
- family-friendly atmosphere
- wide payment options
Cons
- long wait times
- order inaccuracies
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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