Dunkin'
11140 New Hampshire Ave, Silver Spring, Maryland
Summary
The business offers a variety of service options and has several amenities that cater to different customer needs, including drive-through, dine-in, and Wi-Fi. While it is praised for its coffee and dessert offerings, the reviews indicate inconsistent customer service and occasional food quality issues. The environment is family-friendly and suitable for working on laptops, but some customers have reported negative experiences with staff at the drive-thru.
Pros
- consistent coffee quality
- variety of desserts
- family-friendly atmosphere
- good for laptop work
- wheelchair accessible
Cons
- inconsistent customer service
- occasional food quality issues
- poor drive-thru experiences
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
115 University Blvd W, Silver Spring, Maryland
The Dunkin' Donuts location reviewed by customers faces significant service issues and dissatisfaction. Many reported slow drive-thru lines, poor order accuracy, and rude interactions with staff. Despite its convenient features like free parking and a variety of service options, the quality of coffee and overall customer service have been criticized.
Dunkin'
13424 New Hampshire Ave, Silver Spring, Maryland
The Dunkin' location garners positive feedback for its friendly staff and efficient service, highlighted by a consistent ability to meet customer preferences such as those for less ice in drinks. However, there are concerns about the freshness of donuts during certain hours and inflexibility regarding drink customization. The store offers a variety of dining options including breakfast, coffee, and takeout, along with amenities like free parking and Wi-Fi.
Dunkin'
10260 Baltimore Ave Suite N, College Park, Maryland
The business offers a casual atmosphere with good coffee and various dining options, attracting diverse crowds like college students and families. While praised for its coffee and donuts, some customers experienced poor service and issues with kiosk reliability. Additional concerns include long wait times and cross-contamination of food flavors.
Dunkin'
8401 Colesville Rd Ste 15, Silver Spring, Maryland
The establishment has faced multiple complaints regarding order accuracy and sanitary conditions. Customers have noted issues with delivery service and the quality of food items such as coffee and doughnuts. Despite these challenges, some positive aspects include accessible seating and a casual atmosphere.
Dunkin'
9701 Baltimore Ave, College Park, Maryland
The reviews indicate mixed experiences at this Dunkin' location near the University of Maryland. Customers appreciate the fast service and cleanliness but have raised concerns about order accuracy and employee attitude. Despite some negative interactions, there are positive mentions of attentive staff members who provide quality food preparation.
Dunkin'
2057 University Blvd E, Hyattsville, Maryland
The reviews reveal a mixed experience at this location. Some customers appreciate the friendly service and clean environment, but others express dissatisfaction with delayed orders and poor customer service. The inconsistency in service times, especially during busy hours, seems to be an issue. High prices are mentioned as a downside by some patrons.
Dunkin'
13804 Outlet Dr, Silver Spring, Maryland
The establishment offers a pleasant atmosphere for coffee lovers and solo diners working on laptops. It provides various service options including drive-through and dine-in. However, customers have noted inconsistent customer service at the drive-thru, with some instances of long wait times and incorrect orders.
Pop, Scoops & Dough
9809 Rhode Island Ave, College Park, Maryland
Customers highly appreciate the delightful and well-crafted donuts at this charming shop. The welcoming staff and cozy atmosphere contribute to an enjoyable experience. Compliments were made for both the donuts and popcorn flavors available. While parking is described as ample, some visitors noted high prices.