Dunkin' logo

Dunkin'

(3.0)

115 University Blvd W, Silver Spring, Maryland

Dunkin' storefront

Summary

The Dunkin' Donuts location reviewed by customers faces significant service issues and dissatisfaction. Many reported slow drive-thru lines, poor order accuracy, and rude interactions with staff. Despite its convenient features like free parking and a variety of service options, the quality of coffee and overall customer service have been criticized.

Pros

  • Free parking available
  • Variety of service options
  • Wheelchair accessible
  • Offers breakfast items
  • Convenient location

Cons

  • Slow drive-thru service
  • Rude staff behavior
  • Incorrect orders frequently
  • Leaking coffee cups

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-11PM
saturday4AM-11PM
sunday5AM-10PM

Location

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The reviews reveal a mixed experience at this location. Some customers appreciate the friendly service and clean environment, but others express dissatisfaction with delayed orders and poor customer service. The inconsistency in service times, especially during busy hours, seems to be an issue. High prices are mentioned as a downside by some patrons.

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3.8

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The business offers a warm and friendly atmosphere with engaging customer service, particularly highlighted by employees like Elijah. While the coffee is praised, there are occasional quality issues with food items, such as mold on specific products. The location provides free parking options and has accessible features for wheelchair users.

Dunkin' logo

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4.0

6851 New Hampshire Ave, Takoma Park, Maryland

The establishment is praised for its kind staff and delicious coffee, making it a popular choice for breakfast and solo dining. However, some customers have experienced inconsistent food quality and lack of clear menu information at the drive-thru. Overall, the friendly service and great coffee are highlights, while food freshness and transparency need improvement.

Dunkin' logo

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4.1

13424 New Hampshire Ave, Silver Spring, Maryland

The Dunkin' location garners positive feedback for its friendly staff and efficient service, highlighted by a consistent ability to meet customer preferences such as those for less ice in drinks. However, there are concerns about the freshness of donuts during certain hours and inflexibility regarding drink customization. The store offers a variety of dining options including breakfast, coffee, and takeout, along with amenities like free parking and Wi-Fi.