Dunkin'
385 Putnam Pike, Smithfield, Rhode Island
Phone: +1 401-231-3080
Website: locations.dunkindonuts.com
Summary
The reviews reflect a mix of dissatisfaction with employee behavior and app functionality, alongside issues related to hygiene and order accuracy at the location. Despite these challenges, some positive aspects such as diverse offerings and accessibility features are noted.
Pros
- Diverse menu options
- Accessibility features
- Casual atmosphere
- Good for solo dining
Cons
- Employee misconduct
- App issues
- Order accuracy problems
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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471 Putnam Pike, Smithfield, Rhode Island
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The reviewed Dunkin' Donuts has a reputation for inconsistent and incorrect orders, leading to customer dissatisfaction. Despite being praised for its coffee, the service experience is marred by long wait times and uncooperative staff. The location offers various dining options but lacks in reliability when it comes to fulfilling orders accurately.
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The restaurant offers a clean environment with generally good service, though there are significant issues regarding management and staff behavior that negatively impact customer experience. Despite having great coffee, many customers have faced long wait times and poor service quality at the drive-thru. While it is wheelchair accessible, some infrastructure needs improvement to better accommodate those in wheelchairs.
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