Dunkin'
639B Putnam Pike, Smithfield, Rhode Island
Phone: +1 401-949-3861
Website: locations.dunkindonuts.com
Summary
The restaurant offers a clean environment with generally good service, though there are significant issues regarding management and staff behavior that negatively impact customer experience. Despite having great coffee, many customers have faced long wait times and poor service quality at the drive-thru. While it is wheelchair accessible, some infrastructure needs improvement to better accommodate those in wheelchairs.
Pros
- clean environment
- good breakfast options
- great coffee
- friendly staff on occasion
- wheelchair accessible
Cons
- long wait times
- rude service
- poorly managed
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviewed Dunkin' Donuts has a reputation for inconsistent and incorrect orders, leading to customer dissatisfaction. Despite being praised for its coffee, the service experience is marred by long wait times and uncooperative staff. The location offers various dining options but lacks in reliability when it comes to fulfilling orders accurately.
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