Summary
The Dunkin' Donuts store on Jericho Turnpike has received mixed feedback from customers. While some highlight the quality of their coffee and friendly service during certain times, there are recurring issues with order accuracy and customer service. Customers have reported instances where drinks were not made correctly and faced rudeness from staff. Despite these challenges, the establishment offers a variety of services including dine-in, takeout, and delivery.
Pros
- quality coffee
- friendly service at times
- variety of dining options
- convenient location
- multiple payment methods
Cons
- incorrect orders
- rudeness from staff
- slow app performance
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The establishment offers a variety of services and amenities with an emphasis on coffee and breakfast options, catering to diverse customer needs including families and solo diners. Despite these offerings, there are complaints about inconsistent service quality and limited availability of certain items. The location is equipped with multiple dining options but lacks specific dietary accommodations.
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The reviews highlight significant inconsistency in service quality at this Dunkin' Donuts location. While some customers appreciate the fast and friendly service during less busy times, many others have faced long wait times, unhelpful staff, and poor food preparation. The atmosphere is described as casual with accessible amenities but fails to meet customer expectations consistently.