Summary
The establishment offers a mixed experience with some positive remarks on coffee quality and friendly service contrasted by negative feedback on customer service and food quality in certain instances. While the drive-thru service is popular among solo diners and those working on laptops, there are complaints about wait times and inconsistent coffee quality. The location has received criticism for poor handling of customer complaints regarding food issues.
Pros
- fast friendly service
- excellent coffee
- casual atmosphere
- good for laptop work
Cons
- inconsistent coffee quality
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
601 River Rd, Piscataway, New Jersey
The Dunkin' location is praised for its exceptional customer service and friendly staff, particularly highlighted by reviewers Manisha and her team. Although there are some instances of miscommunication during ordering, the overall experience remains positive with many appreciating the quick and accommodating service. However, one review mentions dissatisfaction due to a lack of verbal acknowledgment from employees. The establishment offers various dining options and amenities, including breakfast, dine-in services, and wheelchair accessibility.
Dunkin'
1760 Easton Ave, Somerset, New Jersey
The business receives praise for its friendly and attentive staff, consistently fresh coffee, and clean environment. However, some customers have noted slow service and high prices. The establishment offers a variety of dining options and convenient amenities such as free parking and multiple payment methods.
Dunkin'
920 Hamilton St, Somerset, New Jersey
The location has mixed reviews with some customers appreciating the clean and friendly atmosphere while others have had negative experiences due to rude staff and poor service. Despite this, it offers a variety of services including dine-in, takeout, and delivery, as well as amenities like Wi-Fi and parking.
Dunkin'
720 Somerset St, New Brunswick, New Jersey
The business has received mixed feedback from customers regarding their service and product quality. Common complaints include inconsistency in drink preparation, inadequate portion sizes for the price, and a lack of menu availability, leading to customer dissatisfaction. Some long-time patrons have stopped visiting due to stale food offerings. Despite these issues, the establishment offers various service options like drive-through, delivery, and dine-in, catering to different needs.
Dunkin'
Train Sta, 1 Railroad Ave, New Brunswick, New Jersey
The establishment offers a casual atmosphere with good accessibility features and is popular for breakfast options and working on laptops. While it has great coffee and tea selections, some customers have reported issues with service and food quality. The business provides multiple dining options including dine-in and takeout.
Dunkin'
335 George St, New Brunswick, New Jersey
Reviews of the Dunkin' location highlight both positive and negative experiences. Positive feedback frequently mentions friendly service, good coffee quality, and a clean environment. However, several reviewers report instances of rude staff interactions, including embarrassment and yelling, contributing to an uncomfortable atmosphere for some customers. These mixed reviews illustrate that while certain aspects like coffee and cleanliness are appreciated, the customer service experience varies significantly.
Dunkin'
1165 NJ-27, Somerset, New Jersey
The Dunkin' location has mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of coffee and fast service but have encountered issues with employee behavior and order accuracy. Some staff members are noted for their friendliness and efficiency, while others appear disengaged or unprofessional. Operational aspects like curbside pickup, drive-through, takeout, dine-in, and delivery services are well-received.
Dunkin'
464C Elizabeth Ave, Somerset, New Jersey
Customers appreciate the friendly service and cleanliness of the establishment. However, some have reported issues with order accuracy and staff attentiveness. The donuts are praised for their quality, though some employees may need better training in customer interaction. Despite these challenges, the environment is generally welcoming, especially with its family-friendly atmosphere.