Dunkin'
11611 Liberty Ave, South Richmond Hill, New York
Summary
The establishment offers a range of services including dine-in and takeout options, with a focus on breakfast items and quick bites like coffee. While the environment is appreciated for its casual atmosphere and accessibility features, there are recurring issues with service inconsistencies, such as undercooked bacon when certain staff members are present and confusion over custom orders. Additionally, some customers have experienced early closures without proper notice.
Pros
- casual dining atmosphere
- breakfast and coffee options
- good for solo diners
- wheelchair accessible
Cons
- inconsistent service quality
- custom order confusion
- early unannounced closures
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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12217 Liberty Ave, South Richmond Hill, New York
The establishment is praised for its friendly and welcoming staff, consistently clean environment, and strong coffee offerings. It serves breakfast, lunch, and dinner, with a cozy atmosphere suitable for solo dining and working on laptops. While service is generally positive, there are occasional order mix-ups.
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The reviewed Dunkin' location shows a mixed customer experience with several complaints about service quality and employee behavior. While some customers appreciate the cleanliness of the environment and the fast service at times, others have encountered issues such as incorrect coffee preparation and rude staff interactions. The reviews indicate inconsistent food preparation standards, suggesting potential training or management challenges.
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13430 Atlantic Ave, Jamaica, New York
The business offers a friendly and efficient service with fresh coffee and breakfast options, making it popular for solo dining. However, some customers report issues with food freshness and unprofessional staff. The establishment provides various services including dine-in and delivery, and is accessible to those with mobility challenges.
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14401 Liberty Ave, Jamaica, New York
The business offers a mixed experience with some excellent food and service but struggles significantly with staff behavior and order accuracy. While certain aspects like the coffee and desserts are praised, repeated issues with slow service and unclean environments have led to customer dissatisfaction. Some reviews highlight good interactions with specific employees and decent meal quality, yet others describe poor management of orders and cleanliness concerns.
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9405 Rockaway Blvd, Jamaica, New York
The establishment offers a comfortable environment with great coffee and desserts but faces challenges with customer service and cleanliness. Frequent issues include staff mishandling orders and hygiene concerns. Additionally, there are reports of unwanted interactions from homeless individuals inside the store.
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8611 Lefferts Blvd, Richmond Hill, New York
The business appears to have significant service issues, including poor customer interactions and incorrect orders. Many customers experienced rude behavior from staff, while others were dissatisfied with the food quality and service efficiency. Despite offering various dining options and amenities like Wi-Fi, these aspects seem overshadowed by negative encounters.
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13415 Cross Bay Blvd In Speedway, Ozone Park, New York
The business offers excellent coffee and a comfortable casual atmosphere with good accessibility features. However, service inconsistencies are noted, particularly regarding custom orders and drink preparation. The environment is family-friendly with a variety of dining options.