Summary
The business offers a mixed experience with some consistent strengths and several notable issues. Customers appreciate the great coffee and fast, friendly service but express dissatisfaction with long wait times regardless of conditions. Concerns about product presentation, particularly donut handling, are also raised alongside discomfort due to inconsistent internal temperatures.
Pros
- excellent coffee quality
- quick service during peak hours
- clean and cozy environment
- good for working on laptops
- family-friendly atmosphere
Cons
- long wait times consistently
- improper donut handling
- inconsistent internal temperatures
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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97 Stuyvesant Pl, Staten Island, New York
The business offers a mix of positive and negative experiences. Reviews praise the friendly staff and fast service but criticize customer service inconsistencies and long wait times for orders. The menu is limited in stock availability, and there's a lack of seating inside.
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1131 Bay St, Staten Island, New York
The business offers a range of services including dine-in and takeout with a focus on breakfast, comfort food, and desserts. While the service can be slow at times due to staff chatting, they also provide fast and friendly service when attentive. The establishment is known for its great coffee and dessert offerings, making it popular for solo dining and working on laptops. Accessibility features are well-implemented, ensuring convenience for all customers.
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700 Richmond Ter, Staten Island, New York
The Dunkin' Donuts location reviewed is appreciated for its excellent coffee and fast service, despite some staff inconsistencies. The environment is clean with limited seating options due to its small size. Parking availability is noted as a concern, and prices are considered high by some customers.
Dunkin'
1201 Victory Blvd, Staten Island, New York
The location experiences frequent order mistakes and staff issues, leading to customer dissatisfaction. Despite the fast service and clean environment, there are recurring problems with incorrect orders and rude employees. The business is popular for its breakfast offerings but has received criticism for poor quality checks and untrained staff.
Dunkin'
770 Forest Ave, Staten Island, New York
The business offers a clean and friendly environment with good coffee and desserts but has several service issues affecting customer satisfaction. Negative experiences include incorrect orders, rude staff behavior, and unresponsive management when problems arise. Some customers have had allergic reactions due to order mishandling.
Dunkin'
1300 Hylan Blvd, Staten Island, New York
The business provides good service with knowledgeable employees and a cozy atmosphere, but there are concerns about food quality consistency and cleanliness. Prices appear high for certain items, which can be disappointing given the expectations set by the establishment.
Dunkin'
9243 4th Ave, Brooklyn, New York
The business is popular for its coffee and offers a variety of services including dine-in, takeout, and delivery. While the atmosphere is casual and family-friendly, several reviews highlight issues with cleanliness and service speed. Employees are noted to be friendly but sometimes distracted. The prices are considered high by some customers.
Dunkin'
7111 3rd Ave, Brooklyn, New York
This Dunkin' Donuts is a small, quick stop that offers coffee and breakfast items, with fast service but limited amenities. The environment can be cramped due to poor layout, leading to discomfort for diners. Cleanliness and quality of food have been inconsistent, with some patrons reporting stale donuts and incorrect orders. Despite these issues, it remains a convenient choice for those in the area without other nearby options.