Dunkin' logo

Dunkin'

(3.4)

651 Grand Army of the Republic Hwy, Swansea, Massachusetts

Dunkin' storefront

Summary

The Dunkin' location inside a gas station offers a clean environment with fast and friendly service, especially noted for its great coffee. However, the experience can be inconsistent; while sometimes staff are welcoming and efficient, there have been reports of unfriendly interactions and slow service due to understaffing. The drive-through service has also been criticized for being particularly slow.

Pros

  • fast friendly service
  • great coffee
  • clean environment
  • casual atmosphere
  • good for solo dining

Cons

  • inconsistent service quality
  • slow drive-thru service
  • understaffed during peak times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

175 Maple Ave, Swansea, Massachusetts

The establishment has received criticism for poor customer service and quality control issues across multiple interactions. While some customers appreciate specific offerings like the apple cider donut, there are frequent reports of mismanagement, incorrect orders, and unpleasant experiences at the drive-thru. The facility offers a variety of services including dine-in and takeout options, but it struggles with maintaining consistency in its product delivery.

Dunkin' logo

Dunkin'

4.3

328 Wilbur Ave, Swansea, Massachusetts

The Dunkin Donuts location is praised for its consistently excellent coffee and fresh food offerings. Customers appreciate the fast service and clean environment. However, there are concerns about the refusal to honor senior discounts without the customer being present, which caused dissatisfaction among some patrons.

Dunkin' logo

Dunkin'

4.0

1073 Grand Army of the Republic Hwy, Somerset, Massachusetts

The establishment offers a variety of services including dine-in, takeout, and delivery, with a focus on breakfast and coffee. Reviews highlight both positive experiences like friendly service and enjoyable beverages, as well as negative feedback regarding customer service issues and food quality problems. The business is noted for its accessibility features.

Dunkin' logo

Dunkin'

4.3

505 Grand Army of the Republic Hwy, Somerset, Massachusetts

The business offers friendly and fast service with a clean environment. The coffee is appreciated for its quality. However, there are occasional issues with food preparation consistency. A serious incident involving possible tampering was noted in one review.

Dunkin' logo

Dunkin'

4.4

In Shell Gas Station, 2345 Grand Army of the Republic Hwy, Swansea, Massachusetts

The Dunkin Donuts reviewed is praised for its excellent customer service and accommodating staff, with a special note on the owners' friendliness. The coffee quality and service reliability are consistent but have been noted as occasionally lukewarm by one reviewer. While it's described as similar to other locations in terms of offerings, it stands out locally for its exceptional service.

Dunkin' logo

Dunkin'

4.2

2368 Grand Army of the Republic Hwy, Swansea, Massachusetts

The Dunkin' location receives mixed feedback from customers. Some praise the fast and friendly service, quality of coffee and donuts, and clean environment. However, there are complaints about rude staff, incorrect orders, and lack of proper refunds for mistakes. Accessibility is a positive note with multiple services offered, including drive-thru and dine-in.

Nancy's Bakery logo

Nancy's Bakery

4.4

943 County St, Somerset, Massachusetts

Nancy's Bakery is highly praised for its exceptional cakes and cupcakes that consistently exceed expectations with unique designs and flavors. The bakery excels in personalized service and maintaining high-quality standards across its products. While it offers excellent value through reasonable pricing, some customers have reported subpar customer service experiences, particularly regarding staff knowledge and accessibility accommodations.

Dunkin' logo

Dunkin'

4.2

978 County St, Somerset, Massachusetts

The Dunkin' location receives mixed reviews regarding service and product quality. Positive feedback highlights friendly staff, cleanliness, and good coffee despite occasional issues with order fulfillment. Negative reviews focus on rude management behavior, inconsistent drink quality, and operational errors.