Summary
The establishment has received criticism for poor customer service and quality control issues across multiple interactions. While some customers appreciate specific offerings like the apple cider donut, there are frequent reports of mismanagement, incorrect orders, and unpleasant experiences at the drive-thru. The facility offers a variety of services including dine-in and takeout options, but it struggles with maintaining consistency in its product delivery.
Pros
- apple cider donuts
- drive-through service
- casual atmosphere
- wheelchair accessible
- family-friendly
Cons
- poor customer service
- incorrect orders
- mismanaged operations
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
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Dunkin'
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The Dunkin Donuts reviewed is praised for its excellent customer service and accommodating staff, with a special note on the owners' friendliness. The coffee quality and service reliability are consistent but have been noted as occasionally lukewarm by one reviewer. While it's described as similar to other locations in terms of offerings, it stands out locally for its exceptional service.
Dunkin'
2368 Grand Army of the Republic Hwy, Swansea, Massachusetts
The Dunkin' location receives mixed feedback from customers. Some praise the fast and friendly service, quality of coffee and donuts, and clean environment. However, there are complaints about rude staff, incorrect orders, and lack of proper refunds for mistakes. Accessibility is a positive note with multiple services offered, including drive-thru and dine-in.
Sip-N-Dip
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Sip-N-Dip is a beloved spot known for its exceptional coffee and friendly service. Despite some inconsistencies with operating hours on their digital listings, customers appreciate the clean atmosphere and pleasant interactions with staff. The pastries are frequently sold out, indicating high demand and quality. However, there are concerns about parking availability and pricing.
Dunkin'
1073 Grand Army of the Republic Hwy, Somerset, Massachusetts
The establishment offers a variety of services including dine-in, takeout, and delivery, with a focus on breakfast and coffee. Reviews highlight both positive experiences like friendly service and enjoyable beverages, as well as negative feedback regarding customer service issues and food quality problems. The business is noted for its accessibility features.
Sip-N-Dip
487 Metacom Ave, Warren, Rhode Island
The business provides a mixed experience with exceptional service and high-quality coffee being notable strengths. However, staff behavior inconsistencies and limited product availability are areas of concern for some customers.
Dunkin'
621 Metacom Ave, Warren, Rhode Island
The business experiences mixed feedback with praise for coffee and efficiency but criticism of inconsistent service quality and rude staff interactions. Customers have reported both positive and negative customer service encounters, highlighting inconsistency in product preparation, particularly bagel toppings. Noteworthy strengths include great coffee and a generally clean environment, while areas needing improvement involve customer interaction and consistency. The location offers various convenient services such as curbside pickup, delivery, and drive-through.