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Summary
The establishment faces criticism for inconsistent service and management issues, with several customers reporting rude interactions and overcharging incidents. Despite these challenges, there are positive remarks about the quality of coffee. The environment is clean, and staff can be friendly. However, long wait times and occasional order mix-ups detract from the overall experience.
Pros
- excellent maple donuts
- fast friendly service
- clean environment
Cons
- rude interactions with staff
- overcharging customers
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
3915 S Salina St, Syracuse, New York
The Dunkin Donuts on South Salina Street has mixed reviews regarding service quality and customer experience. While some customers praise the coffee and fast service, others have faced rude interactions and long wait times. The establishment is noted for being family-friendly with various dining options available.
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Dunkin'
4886 W Seneca Turnpike, Syracuse, New York
The Dunkin' location described in the reviews receives predominantly negative feedback. Customers report frequent unavailability of menu items and poor customer service with rude and disrespectful staff interactions. The drive-through experience seems to be a point of contention due to long wait times despite being the only person inside, highlighting issues with staffing or prioritization. Notably, employees often appear disengaged and some transactions are characterized by arguments rather than assistance. Despite these shortcomings, the establishment is noted for having several service options including dine-in, takeout, and drive-through.
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Dunkin'
746 S Crouse Ave, Syracuse, New York
The business offers a welcoming atmosphere with attentive staff and clean facilities. Customers appreciate the delicious coffee, particularly the Butter Pecan flavor, and enjoy the variety of food options available including breakfast items. The service is prompt, and the location accommodates different dining preferences.
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Dunkin'
110 Almond St, Syracuse, New York
The establishment offers a pleasant atmosphere for grab-and-go items like coffee and donuts with friendly staff interactions noted on occasion. However, frequent issues include long wait times, outdated online stock updates, and inconsistent service quality. The drive-thru experience can be problematic due to equipment malfunctions and ordering difficulties.
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MOJO - Mochi Donut and Rice Corn Dog
142 Walton St, Syracuse, New York
This bakery is highly praised for its unique and delicious donuts, which are noted for their texture and variety of flavors. The service is fast and friendly, and the environment is clean and aesthetically pleasing. However, there are concerns about limited parking and high prices.
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Dunkin'
400 Velasko Rd, Syracuse, New York
The Dunkin' location on Velasko Road consistently receives praise for its accurate orders and friendly service. Customers appreciate the quick service from a hardworking staff, especially at peak times like lunch. The store offers a variety of menu items, including specialty drinks and breakfast options. Accessibility features such as wheelchair access enhance customer convenience.
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Glazed & Confused
211 N Clinton St, Syracuse, New York
The donut shop receives praise for its delightful and unique donuts, excellent service, and friendly atmosphere. While some customers appreciate the variety and quality of treats, others have noted inconsistencies in product quality over time. The establishment offers a range of services including takeout and delivery, but there are concerns about limited parking options.
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Dunkin'
2851 Erie Blvd E, Syracuse, New York
The business offers a wide range of service options and amenities but has received mixed reviews regarding staff professionalism and order accuracy. While many customers appreciate the fast, friendly service and the quality coffee, others have faced issues with slow drive-through service and unprofessional attitudes from employees. The establishment provides accessible features for wheelchair users and a variety of payment methods.