Summary
The Dunkin' location described in the reviews receives predominantly negative feedback. Customers report frequent unavailability of menu items and poor customer service with rude and disrespectful staff interactions. The drive-through experience seems to be a point of contention due to long wait times despite being the only person inside, highlighting issues with staffing or prioritization. Notably, employees often appear disengaged and some transactions are characterized by arguments rather than assistance. Despite these shortcomings, the establishment is noted for having several service options including dine-in, takeout, and drive-through.
Pros
- Offers various service options
- Provides a casual atmosphere
- Wheelchair accessible facilities
Cons
- Frequent item shortages
- Poor customer service
- Long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3915 S Salina St, Syracuse, New York
The Dunkin Donuts on South Salina Street has mixed reviews regarding service quality and customer experience. While some customers praise the coffee and fast service, others have faced rude interactions and long wait times. The establishment is noted for being family-friendly with various dining options available.
Dunkin'
400 Velasko Rd, Syracuse, New York
The Dunkin' location on Velasko Road consistently receives praise for its accurate orders and friendly service. Customers appreciate the quick service from a hardworking staff, especially at peak times like lunch. The store offers a variety of menu items, including specialty drinks and breakfast options. Accessibility features such as wheelchair access enhance customer convenience.
Dunkin'
977 E Brighton Ave, Syracuse, New York
The establishment faces criticism for inconsistent service and management issues, with several customers reporting rude interactions and overcharging incidents. Despite these challenges, there are positive remarks about the quality of coffee. The environment is clean, and staff can be friendly. However, long wait times and occasional order mix-ups detract from the overall experience.
Byrne Dairy and Deli
2400 W Genesee St, Syracuse, New York
The business receives mixed feedback regarding service and cleanliness. Customers have noted inconsistent friendliness from staff and issues with hygiene, particularly in the restroom areas. While some amenities such as a convenience store are appreciated, there are complaints about the unfriendly demeanor of employees and lackluster customer service practices.
MOJO - Mochi Donut and Rice Corn Dog
142 Walton St, Syracuse, New York
This bakery is highly praised for its unique and delicious donuts, which are noted for their texture and variety of flavors. The service is fast and friendly, and the environment is clean and aesthetically pleasing. However, there are concerns about limited parking and high prices.
Dunkin'
746 S Crouse Ave, Syracuse, New York
The business offers a welcoming atmosphere with attentive staff and clean facilities. Customers appreciate the delicious coffee, particularly the Butter Pecan flavor, and enjoy the variety of food options available including breakfast items. The service is prompt, and the location accommodates different dining preferences.
Byrne Dairy and Deli
1800 W Fayette St, Syracuse, New York
The establishment has received mixed reviews regarding service and operational issues. Customers have expressed dissatisfaction with the staff's behavior and inconsistent availability of services despite being open 24/7. However, some praised the professionalism and friendliness of certain employees under difficult circumstances.
Dunkin'
1001 W Genesee St, Syracuse, New York
The business generally offers fast and friendly service with a clean environment. It is popular for its great coffee and breakfast options, providing multiple dining services like dine-in and drive-through. However, there are issues related to staff attitude and consistency in order accuracy, which have affected customer satisfaction.