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Summary
The reviews for Dunkin' highlight a mix of positive and negative experiences. Customers appreciate the quality of coffee and donuts, along with fast service and convenient options like drive-thru. However, there are complaints about customer service issues, inaccuracies in orders, and confusion regarding pickup procedures.
Pros
- high-quality coffee
- delicious donuts
- fast service
- convenient locations
- drive-thru option
Cons
- poor customer service
- order inaccuracies
- pickup confusion
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Byrne Dairy and Deli
6215 Thompson Rd, Syracuse, New York
The reviews highlight a mix of experiences at Byrne Dairy, ranging from positive mentions of food quality to negative feedback about service and cleanliness. While some customers appreciate the variety and taste of the sandwiches and pizzas, others criticize the slow service and unprofessional demeanor of employees. Cleanliness issues are also noted, particularly in the dining area.
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Byrne Dairy and Deli
326 W Manlius St #2547, East Syracuse, New York
Reviews indicate a mix of positive and negative experiences at the Byrne dairy gas station. While some customers appreciate the friendly service from specific employees like Dani and Rachael, many others have encountered unprofessional behavior and poor customer service. The environment is clean but staff attitude issues are notable. There's limited parking available, which can be inconvenient for customers.
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Dunkin'
2921 James St, Syracuse, New York
The business offers a mix of positive and negative experiences according to customer reviews. While some patrons appreciate the service quality and delicious coffee, others are frustrated with order inaccuracies and unresponsive staff at the drive-thru. The establishment provides various dining options, including breakfast and coffee, and has amenities like free parking and Wi-Fi.
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Serres Donut Shop
135 W Manlius St, East Syracuse, New York
Serres Donut Shop is a beloved family-owned establishment known for its fresh and delicious donuts, with specialties like sour cream and apple cider that leave customers wanting more. The welcoming atmosphere and friendly service add to the charm of this casual spot. While praised for its tasty offerings and warm environment, some visitors note drawbacks such as limited parking options.
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Dunkin'
6584 Thompson Rd, Syracuse, New York
The Dunkin' Donuts location receives mixed feedback primarily focusing on poor service and employee behavior. Some customers are disappointed by the lack of attentiveness to mobile orders and rude staff interactions. Despite these issues, there is recognition for fast service when it functions correctly, as well as appreciation for their coffee quality. The physical accessibility features appear adequate.
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Dunkin'
2851 Erie Blvd E, Syracuse, New York
The business offers a wide range of service options and amenities but has received mixed reviews regarding staff professionalism and order accuracy. While many customers appreciate the fast, friendly service and the quality coffee, others have faced issues with slow drive-through service and unprofessional attitudes from employees. The establishment provides accessible features for wheelchair users and a variety of payment methods.
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Dunkin'
4 Chevy Dr, East Syracuse, New York
The reviews indicate a generally positive experience with friendly and fast service at Dunkin' Donuts. Customers appreciate the quality of coffee and comfort food offerings. However, there are notable issues with order accuracy and pricing errors during drive-thru visits. The establishment is recognized for its diverse dining options, catering to breakfast through dessert, and it supports various service methods including dine-in, takeout, and delivery.
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Dunkin'
1909 Teall Ave, Syracuse, New York
The business offers a variety of services including delivery and drive-through with generally friendly service. However, there are notable inconsistencies in order fulfillment and quality control. The coffee is highly praised, but some customers reported issues like incorrect items being delivered or products not prepared as ordered. Accessibility features make the venue wheelchair-friendly, and the atmosphere supports various customer needs.