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Summary
The business offers a variety of services including delivery and drive-through with generally friendly service. However, there are notable inconsistencies in order fulfillment and quality control. The coffee is highly praised, but some customers reported issues like incorrect items being delivered or products not prepared as ordered. Accessibility features make the venue wheelchair-friendly, and the atmosphere supports various customer needs.
Pros
- great coffee
- friendly staff
- quick service response
- versatile dining options
- wheelchair accessibility
Cons
- inconsistent order accuracy
- cold or incorrect food items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
2921 James St, Syracuse, New York
The business offers a mix of positive and negative experiences according to customer reviews. While some patrons appreciate the service quality and delicious coffee, others are frustrated with order inaccuracies and unresponsive staff at the drive-thru. The establishment provides various dining options, including breakfast and coffee, and has amenities like free parking and Wi-Fi.
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IV5 DONUTSHOP HOT/COLD BEVERAGES AND SNACKS
912 Park St, Syracuse, New York
This Black-owned business offers a welcoming environment with various service options like curbside pickup and delivery. It provides breakfast items and dessert, including coffee, in a casual setting that supports family visits. However, dine-in services are unavailable, which may limit some customer preferences.
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Byrne Dairy and Deli
6215 Thompson Rd, Syracuse, New York
The reviews highlight a mix of experiences at Byrne Dairy, ranging from positive mentions of food quality to negative feedback about service and cleanliness. While some customers appreciate the variety and taste of the sandwiches and pizzas, others criticize the slow service and unprofessional demeanor of employees. Cleanliness issues are also noted, particularly in the dining area.
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Dunkin'
6238 Thompson Rd, Syracuse, New York
The reviews for Dunkin' highlight a mix of positive and negative experiences. Customers appreciate the quality of coffee and donuts, along with fast service and convenient options like drive-thru. However, there are complaints about customer service issues, inaccuracies in orders, and confusion regarding pickup procedures.
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Dunkin'
649 N Salina St, Syracuse, New York
The establishment offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the delicious breakfast options like blueberry muffins and iced coffee with customizable flavors, alongside commendable staff friendliness and cleanliness. However, there are concerns about inconsistent service, unprofessional staff behavior, and maintenance issues such as a broken bathroom door.
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Dunkin'
6584 Thompson Rd, Syracuse, New York
The Dunkin' Donuts location receives mixed feedback primarily focusing on poor service and employee behavior. Some customers are disappointed by the lack of attentiveness to mobile orders and rude staff interactions. Despite these issues, there is recognition for fast service when it functions correctly, as well as appreciation for their coffee quality. The physical accessibility features appear adequate.
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Dunkin'
110 Almond St, Syracuse, New York
The establishment offers a pleasant atmosphere for grab-and-go items like coffee and donuts with friendly staff interactions noted on occasion. However, frequent issues include long wait times, outdated online stock updates, and inconsistent service quality. The drive-thru experience can be problematic due to equipment malfunctions and ordering difficulties.
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Byrne Dairy and Deli
2307 Brewerton Rd #1620, Mattydale, New York
The business offers competitive gas prices and well-lit facilities that enhance safety, with attentive staff during the day. However, customers report rude and unhelpful attitudes from night-time employees. There are amenities like ATMs and convenience stores available, but the parking situation seems manageable.