Summary
The service at this location is generally fast and friendly, with a clean environment appreciated by many patrons. However, there are notable issues with order accuracy and temperature control of beverages. The quality of donuts is praised, but coffee temperatures and customer service interactions have been inconsistent.
Pros
- friendly staff
- clean environment
- good donut variety
- casual atmosphere
- variety of services
Cons
- incorrect orders
- cold beverages
- long wait times
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews indicate a concerning level of service and customer interaction at the establishment, with employees often being perceived as rude and unprofessional. There are repeated complaints about incorrect orders, arguments among staff witnessed by customers, and poor handling of refund requests. Despite some positive aspects like outdoor seating options and a variety of services including delivery and drive-through, these issues seem to overshadow the potential benefits.