Summary
The business offers a consistently friendly and attentive service, though experiences can vary with staff interactions. Customers appreciate the fast service and clean environment. However, there are occasional issues with order accuracy and customer attitudes that affect the experience.
Pros
- friendly and helpful staff
- fast curbside pickup
- clean overall environment
- excellent coffee quality
- variety of dining options
Cons
- occasional order mix-ups
- inconsistent customer service experience
- annoying customer behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
202 Hoosick St, Troy, New York
The reviews highlight mixed experiences at the location with notable good points and several areas for improvement. Customers appreciate the quality of coffee and donuts along with friendly staff. However, there are frequent complaints about service speed and order accuracy, as well as occasional staff disputes with customers.
Dunkin'
310 A Oakwood Ave, Troy, New York
The business offers a range of services including drive-through and dine-in options, with highlights on great coffee and breakfast offerings. Reviews indicate fast service from staff but note occasional lapses in customer attentiveness. The atmosphere is generally positive, though some reviews mention rude interactions and inconsistent service experiences.
Dunkin'
25 Lower Hudson Ave, Green Island, New York
The business offers a pleasant and efficient dining experience with friendly staff and fresh food options like donuts. However, there are instances of poor customer service, and some customers have faced rude behavior from staff members.
Dunkin'
Riverside Plaza, 849 2nd Ave, Troy, New York
The business offers a range of services including drive-through and dine-in options with consistent issues related to customer service and order accuracy. The coffee is popular but often inconsistently prepared during daytime hours. While the environment is accessible and offers good amenities, some customers have experienced rude behavior from staff leading to dissatisfaction.
Dunkin'
318 19th St, Watervliet, New York
The Dunkin' Donuts location is appreciated for its excellent coffee and friendly service, with employees noted for being kind and efficient. Customers often praise the quality of food items like breakfast sandwiches and coffee when prepared correctly. However, there are concerns about hygiene practices in the drive-through, particularly during peak cold and flu seasons. Parking appears adequate as there's no mention of issues related to it.
Dunkin'
487 Campbell Ave, Troy, New York
Customers appreciate the consistently good teas and fruit drinks but express dissatisfaction with burnt coffee. The service is generally friendly, though some employees may make mistakes that lead to customer frustration. The location's accessibility features are well-regarded.
Dunkin'
69 Main St, Wynantskill, New York
The establishment generally receives criticism for poor customer service and staffing issues, leading to delays and dissatisfaction among customers. While some reviews highlight the quality of food items like breakfast sandwiches and coffee, recurring complaints about incorrect orders and unhelpful staff mar the overall experience. The drive-thru is particularly problematic with long waits and missing items in orders.
Dunkin'
92 Saratoga St, Cohoes, New York
The business offers a range of service options and amenities with mixed reviews regarding service speed and food preparation accuracy. Some customers are pleased with the tasty offerings and friendly staff, while others have experienced issues with incorrect orders and rude behavior from employees. Despite these negatives, the establishment appears to be popular for its coffee and breakfast items.