
Summary
The business offers a variety of service options and is known for its coffee and tea selection. However, recent customer feedback highlights issues with food quality and portion sizes, particularly concerning donuts which were found to be dry and dough-heavy. Additionally, there have been complaints about service errors, such as incorrect drink preparation.
Pros
- wide range of services
- great coffee and tea
- breakfast offerings
- good for kids
- wheelchair accessible
Cons
- incorrect order fulfillment
- poor donut quality
- limited food variety
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
2037 Harris Pike, Independence, Kentucky
Customers have expressed dissatisfaction with inconsistent product sizes and incorrect orders at this location. Despite enjoying the coffee and donuts generally, issues like poor service during drive-thru interactions, mishandling of hot beverages, and unacceptance of small change for cash payments are common complaints. Additionally, there's concern over taste quality, particularly with coffee being described as bitter.

United Dairy Farmers
8577 Dixie Hwy, Florence, Kentucky
The business is praised for its efficient service and friendly staff despite being busy. Customers enjoy the ice cream options but have reported issues with some bakery items running out in the morning. There are complaints about employee behavior and damage to a credit card during purchase. The store offers competitive fuel prices and accepts various payment methods.

United Dairy Farmers
8635 Haines Dr, Florence, Kentucky
The establishment has mixed reviews regarding service quality and food offerings. While some customers appreciate the friendly staff and clean environment, others criticize the rude behavior of employees and long wait times for orders. There are concerns about security at night and inconsistent service quality.

Peace, Love and Little Donuts of Florence
8640 Haines Dr, Florence, Kentucky
The donut shop offers a unique experience with made-to-order donuts and friendly service, particularly on Friday mornings. While some customers appreciate the fresh, customizable options and family-friendly atmosphere, others feel let down by poor customer service and a lack of guidance for first-time visitors. The establishment is praised for its clean environment, variety, and fast service but criticized for high prices and limited parking.

Dunkin'
8509 US-42, Florence, Kentucky
Reviews indicate mixed experiences at this Dunkin' location. Some patrons appreciate the fast and friendly service along with a clean environment, while others have faced issues such as poor training of staff leading to long lines and unprofessional interactions. Quality concerns were noted regarding food contamination. However, many customers consistently enjoy the coffee offerings.

Thorntons
7601 Industrial Rd, Florence, Kentucky
The establishment is praised for its cleanliness and friendly staff, with a strong emphasis on convenience and customer service. It offers a variety of in-store specials including fresh food options and affordable gas prices. However, some customers have noted slow service at the register and dissatisfaction with certain beverages.

United Dairy Farmers
6712 Dixie Hwy, Florence, Kentucky
The business offers unique ice cream and milkshakes but suffers from poor service experiences. Customers face long wait times due to understaffing during busy periods. The high prices and questionable employee practices have led to dissatisfaction among some patrons. However, the establishment is noted for its clean environment and friendly atmosphere.

Dunkin'
7120A Turfway Rd, Florence, Kentucky
The Dunkin' location described in the reviews suffers from inconsistent service and quality issues. Customers have reported confusion with online orders, possible use of expired milk, and poor communication. However, it is noted for offering great coffee despite these challenges. The business provides various service options including delivery and drive-through, but faces criticism over customer experience.