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Summary
The business receives mixed reviews regarding service speed and donut quality, with notable praise for staff politeness and efficiency. However, customer experiences vary significantly in terms of food quality and staff behavior. While some patrons enjoy the coffee and quick service, others criticize the subpar execution of breakfast items and rude interactions at the counter. Overall, customers appreciate the cleanliness and fast service but have reservations about certain menu offerings.
Pros
- Fast
- efficient service
- Polite and friendly staff
- High-quality donuts
- Great coffee
Cons
- Occasional rude staff
- Undercooked breakfast items
- Limited customization options
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Tim Hortons
28697 Mound Rd, Warren, Michigan
The business offers great coffee and desserts, but the breakfast items are inconsistent. While some customers appreciate the fast service and tasty donuts, others criticize poor food quality in sandwiches. The environment is clean with multiple seating options and amenities like free Wi-Fi. However, parking availability might be an issue due to it being limited.
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Tim Hortons
29030 Van Dyke Ave, Warren, Michigan
The location offers a pleasant and friendly atmosphere with good food quality, especially praised for its donuts, coffee, and service. However, there are concerns about food freshness and employee treatment. The environment is clean and comfortable, supporting various dining options.
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Tim Hortons
34918 Van Dyke Ave, Sterling Heights, Michigan
Reviews indicate mixed experiences at this location, highlighting both strengths and areas for improvement. Positive aspects include friendly service and clean environment. However, customers frequently report issues with the quality of coffee and donuts, along with poor staff interactions and inefficient service. Despite these concerns, the establishment offers a range of dining options and amenities.
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Donut Castle
11831 E Thirteen Mile Rd, Warren, Michigan
The establishment is praised for its friendly staff and exceptional food offerings like bagel sandwiches and donuts. The bakery has a welcoming atmosphere with personalized service that makes regulars out of customers. The freshness of the food, particularly the bagels and donuts, stands out as a highlight. There's a strong sense of community fostered by the family-owned business feel.
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Tim Hortons
4065 15 Mile Rd, Sterling Heights, Michigan
Tim Hortons offers a classic coffee and donut experience with convenient service options including drive-through and delivery. While praised for its friendly staff and reliable coffee, some reviews highlight inconsistencies in order fulfillment and overly sweet drinks. The chain provides various dining options throughout the day, though it lacks specialized dietary offerings.
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Dunkin'
27033 Van Dyke Ave, Warren, Michigan
The location offers a variety of service options including drive-thru and dine-in but has received mixed reviews regarding food quality and customer service. Customers appreciate the fast and friendly service, as well as clean facilities, while expressing concerns over inconsistent food preparation and unmet dietary expectations. Several customers reported issues with staff communication and incorrect order fulfillment. While there are several amenities such as Wi-Fi and a family-friendly atmosphere, some reviews highlighted dissatisfaction with menu transparency and customer care.
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Dunkin'
28875 Dequindre Rd, Madison Heights, Michigan
The establishment offers excellent service and freshly made products, particularly noted for its coffee and desserts. However, some customers have reported poor customer service experiences and concerns over hygiene practices. The location appears to maintain a clean environment with accessible facilities.
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Baskin-Robbins
28875 Dequindre Rd, Madison Heights, Michigan
The reviews highlight dissatisfaction with customer service and product quality at the location. Customers were disappointed by unmet expectations for products like sundaes and ice cream samples. Service issues included rudeness and misleading advertising about free samples. Despite these negatives, some customers appreciate certain offerings.