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Summary
The reviews highlight dissatisfaction with customer service and product quality at the location. Customers were disappointed by unmet expectations for products like sundaes and ice cream samples. Service issues included rudeness and misleading advertising about free samples. Despite these negatives, some customers appreciate certain offerings.
Pros
- Offers coffee
- Multiple service options
- Wheelchair accessibility
Cons
- Poor customer service
- Unmet product expectations
- Misleading promotions
About
Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
28875 Dequindre Rd, Madison Heights, Michigan
The establishment offers excellent service and freshly made products, particularly noted for its coffee and desserts. However, some customers have reported poor customer service experiences and concerns over hygiene practices. The location appears to maintain a clean environment with accessible facilities.
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Tim Hortons
28775 Dequindre Rd, Madison Heights, Michigan
The establishment offers a mixed experience with some positive aspects such as good coffee and efficient service, but also has significant issues including rude staff behavior and cleanliness concerns. Customers appreciate the professional service in certain instances, particularly from specific employees like D. However, others have faced poor customer interactions, subpar food handling, and unclean premises. While the establishment offers a variety of service options such as dine-in, takeout, and drive-through, it struggles with consistent quality and customer satisfaction.
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Tim Hortons
493 12 Mile Rd, Madison Heights, Michigan
The business provides great coffee and customer service, with friendly staff and a clean environment appreciated by patrons. However, there are concerns about inconsistent product availability and restroom sanitation. Customers value the drive-through and takeout options, as well as breakfast offerings.
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Dunkin'
3827 E 11 Mile Rd, Warren, Michigan
The reviewed Dunkin' Donuts location presents a mixed experience for customers. While some praised the coffee and service readiness to correct order issues, others pointed out unprofessional service, hygiene concerns with hair in donuts, and inconsistent product preparation. The establishment offers multiple service options like dine-in, takeout, and delivery, along with good accessibility features.
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Tim Hortons
28697 Mound Rd, Warren, Michigan
The business offers great coffee and desserts, but the breakfast items are inconsistent. While some customers appreciate the fast service and tasty donuts, others criticize poor food quality in sandwiches. The environment is clean with multiple seating options and amenities like free Wi-Fi. However, parking availability might be an issue due to it being limited.
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Tim Hortons
25100 Ryan Rd, Warren, Michigan
Reviews for this location highlight excellent coffee and friendly service but note some inconsistencies with staff behavior. Customers appreciate the cleanliness and quality of food and beverages. However, there are concerns about occasional rudeness from employees and issues with bathroom accessibility. The business is well-equipped with various service options and amenities.
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Dunkin'
5847 E Thirteen Mile Rd, Warren, Michigan
The business receives mixed reviews regarding service speed and donut quality, with notable praise for staff politeness and efficiency. However, customer experiences vary significantly in terms of food quality and staff behavior. While some patrons enjoy the coffee and quick service, others criticize the subpar execution of breakfast items and rude interactions at the counter. Overall, customers appreciate the cleanliness and fast service but have reservations about certain menu offerings.
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Krispy Kreme
208 W 14 Mile Rd, Troy, Michigan
The Krispy Kreme location provides a delightful experience with its freshly made donuts and friendly service, particularly known for the classic glazed offerings served warm directly from the line. While the environment is clean and family-friendly, there are complaints about high prices and inconsistent order accuracy. The venue supports multiple service options including dine-in, takeout, and drive-through, along with being wheelchair accessible.