Dunkin' logo

Dunkin'

(3.1)

3827 E 11 Mile Rd, Warren, Michigan

Dunkin' storefront

Summary

The reviewed Dunkin' Donuts location presents a mixed experience for customers. While some praised the coffee and service readiness to correct order issues, others pointed out unprofessional service, hygiene concerns with hair in donuts, and inconsistent product preparation. The establishment offers multiple service options like dine-in, takeout, and delivery, along with good accessibility features.

Pros

  • good customer service
  • quick issue resolution
  • multiple service options
  • wheelchair accessible
  • free parking available

Cons

  • unprofessional staff
  • hygiene issues with donuts
  • inconsistent product preparation

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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