Tim Hortons logo

Tim Hortons

(3.3)

28775 Dequindre Rd, Madison Heights, Michigan

Tim Hortons storefront

Summary

The establishment offers a mixed experience with some positive aspects such as good coffee and efficient service, but also has significant issues including rude staff behavior and cleanliness concerns. Customers appreciate the professional service in certain instances, particularly from specific employees like D. However, others have faced poor customer interactions, subpar food handling, and unclean premises. While the establishment offers a variety of service options such as dine-in, takeout, and drive-through, it struggles with consistent quality and customer satisfaction.

Pros

  • good coffee
  • professional staff
  • variety of service options
  • breakfast and lunch available

Cons

  • rude behavior
  • unclean premises
  • order accuracy issues

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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Tim Hortons logo

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