Dunkin' logo

Dunkin'

(3.9)

2714 S Main St, Waterbury, Connecticut

Dunkin' storefront

Summary

The business offers a mix of experiences ranging from exceptional service to poor interactions with staff. Customers appreciate the quick and friendly service for coffee but have issues with drive-through wait times and mistakes in order preparation. The coffee quality is frequently praised, although some customers find it weak over time. Service at this location can be inconsistent, impacting customer satisfaction.

Pros

  • friendly personalized service
  • consistent great coffee
  • clean and accessible environment
  • diverse dining options
  • convenient drive-through

Cons

  • inconsistent order accuracy
  • drive-thru delays
  • attitude issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday5AM-8PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.1

72 Bridge St, Naugatuck, Connecticut

The business offers a mixed experience according to the reviews. While some customers appreciate the courteous and helpful staff, others have faced issues with order mistakes and poor handling of food items. There are also concerns about declining service quality over time. However, the establishment is praised for its coffee and customer service when orders are made correctly.

Dunkin' logo

Dunkin'

4.0

786 Hamilton Ave, Waterbury, Connecticut

Customers have mixed opinions about the service and food quality at this establishment. While some appreciate their coffee, there are consistent complaints regarding cold and poorly prepared meals. Additionally, issues with customer service in the drive-through and bathroom access policies were noted.

Dunkin' logo

Dunkin'

4.0

704 Rubber Ave, Naugatuck, Connecticut

Customers have mixed experiences at this Dunkin' location. While many appreciate the quick and friendly service, especially at the drive-thru, there are consistent complaints about poor customer service from staff. Some patrons also report receiving incorrect orders and experiencing unprofessional behavior. Despite these issues, the establishment is noted for its accessibility features.

Dunkin' logo

Dunkin'

3.9

Home Depot, 575 Bank St, Waterbury, Connecticut

The establishment has mixed reviews with some customers praising the friendly service and good coffee quality while others criticize poor execution of orders and lackluster customer interactions. Despite being clean and having vegetarian options, there are complaints about long wait times and inconsistent food quality.

Dunkin' logo

Dunkin'

4.3

1249 W Main St, Waterbury, Connecticut

The reviews highlight a mixed experience at this location with some praising the coffee and staff friendliness, while others criticize service issues such as incorrect orders and long wait times. There are complaints about inexperienced attendants and poor service in certain instances. Despite these negatives, the establishment offers good coffee and is appreciated by regulars for its convenience.

Dunkin' logo

Dunkin'

4.0

Gulf Express, 21 Union St, Waterbury, Connecticut

The business offers good coffee and friendly service from some employees like Nina but has issues with management oversight during busy times. There are frequent errors in food preparation and order accuracy, impacting customer satisfaction. Despite the fast and convenient pickup options, high prices and occasional parking limitations have been noted as drawbacks.

Dunkin' logo

Dunkin'

4.3

160 Kukas Ln, Waterbury, Connecticut

The location offers a variety of service options including curbside pickup and dine-in with kiosks for easy ordering, making it convenient for customers. While some patrons appreciate the quality and atmosphere, there are concerns about misleading operating hours and inconsistent drink preparation. The environment is generally clean, but table cleanliness was noted as an issue in one instance.

Dunkin' logo

Dunkin'

3.9

93 Meriden Rd, Waterbury, Connecticut

The business generally offers decent service and a variety of dining options with an emphasis on breakfast items. While many customers appreciate the food quality and friendly staff, there are recurring issues such as burnt food and inconsistent customer service. The establishment provides various services including drive-through, dine-in, and takeout, along with accessibility features.