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Dunkin'
850 Wolcott Rd, Waterbury, Connecticut
Phone: +1 203-597-9696
Website: locations.dunkindonuts.com
Summary
The reviews indicate a series of negative experiences related to customer service and order accuracy at this location. Customers have encountered rude staff, incorrect orders, and issues with mobile app integration. Despite these challenges, the establishment offers various service options like delivery, takeout, and drive-through, making it convenient for customers seeking quick bites or coffee.
Pros
- variety of service options
- offers vegetarian menu
- accepts multiple payment methods
- wheelchair accessible facility
Cons
- rude customer service
- incorrect orders received
- poor mobile app integration
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
478 Wolcott Rd, Wolcott, Connecticut
Customers appreciate the friendly and fast service at this establishment, highlighting excellent coffee offerings and a clean environment. However, there are concerns about order accuracy, particularly regarding milk alternatives, which has led to customer dissatisfaction. Additionally, some patrons feel that the pricing is high for the area.
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Dunkin'
Mobil Oil, 1003 Wolcott St, Waterbury, Connecticut
The business offers a range of services and food options but has received mixed reviews regarding service quality and product consistency. Some customers have had negative experiences with incorrect orders and poor employee behavior, whereas others praise the friendliness and efficiency of staff. Despite these issues, there are consistent highlights like great coffee and vegetarian choices.
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Dunkin'
398 Chase Ave, Waterbury, Connecticut
The Dunkin' location is highly praised for its exceptional service and welcoming atmosphere, particularly during medical emergencies, where staff have shown great care and kindness. Customers appreciate the friendly and personalized interactions with employees like Sally. However, concerns arise from a review about receiving fake change. The store offers diverse services including drive-thru, delivery, curbside pickup, takeout, and dine-in options. It is renowned for its great coffee and desserts but faces criticism over increasing muffin sizes.
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Dunkin'
Gulf Gas Station, 21 Homer St, Waterbury, Connecticut
The business receives generally positive feedback for its friendly and efficient staff, with specific mentions of employees like Chay and Milly who enhance customer experiences through their pleasant demeanor and familiarity. The coffee quality is praised by several reviewers for being consistently good when made correctly, though there are criticisms regarding service delays and lack of acknowledgment at the drive-thru. Despite these issues, customers appreciate the fast service in general circumstances.
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Dunkin'
1677 Meriden Rd, Wolcott, Connecticut
The business receives praise for its exceptional customer service and clean environment, with highlights on friendly staff and quick service at the drive-through. However, concerns have been raised about stale donuts and parking issues. While there are positive remarks about coffee quality, some customers experienced incorrect orders. Accessibility is noted as good due to wheelchair accommodations.
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Dunkin'
93 Meriden Rd, Waterbury, Connecticut
The business generally offers decent service and a variety of dining options with an emphasis on breakfast items. While many customers appreciate the food quality and friendly staff, there are recurring issues such as burnt food and inconsistent customer service. The establishment provides various services including drive-through, dine-in, and takeout, along with accessibility features.
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Dunkin'
2586 E Main St, Waterbury, Connecticut
The reviews reflect a mixed experience with the establishment. While many customers appreciate the friendly service and clean environment, there are concerns about employee treatment and inconsistent order accuracy. The business offers a range of services including dine-in and drive-through options. Price increases and staff behavior issues have impacted customer loyalty for some.
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Dunkin'
Gulf Express, 21 Union St, Waterbury, Connecticut
The business offers good coffee and friendly service from some employees like Nina but has issues with management oversight during busy times. There are frequent errors in food preparation and order accuracy, impacting customer satisfaction. Despite the fast and convenient pickup options, high prices and occasional parking limitations have been noted as drawbacks.