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Summary
The reviews highlight several service issues, including inventory mismanagement and unprofessional staff interactions. Customers have faced challenges with order accuracy, language barriers among employees, and lack of courteous service. The quality of some food items was also criticized, particularly the freshness of donuts. Despite these negatives, the establishment offers a range of services like curbside pickup and delivery.
Pros
- offers takeout
- has drive-through
- good for solo dining
- offers breakfast
- wheelchair accessible
Cons
- inventory issues
- poor staff communication
- unfriendly service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Tim Hortons
4837 Dixie Hwy, Waterford Twp, Michigan
The establishment offers a variety of service options and is popular for breakfast, lunch, and working on laptops due to its amenities like Wi-Fi. However, customers have reported issues with rude staff and inconsistent opening times which can lead to an unsatisfactory experience. Prices are considered high by some customers, and there have been complaints about burnt sandwiches and incorrect orders.
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Tim Hortons
5700 Maybee Rd, Village of Clarkston, Michigan
The establishment generally receives positive feedback for its friendly service and delicious food options, particularly breakfast items like croissants and muffins. Coffee quality is also highly praised. However, there are some inconsistencies in customer service during lunch hours, with occasional issues noted at the drive-thru window. The location offers multiple dining options including dine-in, takeout, and drive-through services.
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Dunkin'
4399 Highland Rd, Waterford, Michigan
Customers frequently encounter service issues such as incorrect orders and poor communication from staff. Despite the friendly demeanor of employees, there are significant problems with order accuracy and preparation quality. Food items like bagels, breakfast sandwiches, and beverages often fall short in terms of taste or proper cooking. However, some customers appreciate the convenience of various dining options including curbside pickup and delivery.
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High Octane Cafe & Bakery
7192 Highland Rd, Waterford Twp, Michigan
High Octane is praised for its delicious baked goods and friendly service. Customers enjoy the variety of offerings, including scones, stuffed bagels, and donuts. The clean environment and knowledgeable staff contribute to a positive experience. However, some customers find the prices high and suggest that certain items could be improved in flavor or saltiness.
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Dunkin'
6365 Sashabaw Rd, Village of Clarkston, Michigan
The business offers a variety of dining options including breakfast and coffee, with quick service and friendly staff noted by some customers. However, there are significant concerns regarding cleanliness, inconsistent availability of menu items, and dissatisfaction with the portion sizes in drinks. Despite these issues, many patrons appreciate the casual atmosphere and accessible services.
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Tim Hortons
6889 Sashabaw Rd, Village of Clarkston, Michigan
The Tim Hortons location reviewed has mixed feedback from customers. While some praise the coffee and service speed at other locations, this specific branch received criticism for its stale food options, slow service, and unclean environment. Despite complaints about quality, customers acknowledge convenient payment methods and various dining options.
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Tim Hortons
180 N Cass Lake Rd, Waterford Twp, Michigan
The reviews highlight a mixed experience at Tim Hortons on 180 cass Lake. Positive aspects include friendly staff and great coffee, but recent management changes have led to dissatisfaction with food quality and service consistency.
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Tim Hortons
617 Walton Blvd., Pontiac, Michigan
The establishment offers a variety of services including drive-through and dine-in options with good coffee highlights. However, there are frequent complaints about inconsistent service quality and food preparation issues. Staff behavior has also been criticized by some customers. The venue is noted for its casual atmosphere and accessibility features.