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Summary
The reviews highlight a mixed experience at Tim Hortons on 180 cass Lake. Positive aspects include friendly staff and great coffee, but recent management changes have led to dissatisfaction with food quality and service consistency.
Pros
- excellent coffee
- friendly staff
- clean environment
- efficient service
- varied menu
Cons
- poor management
- inconsistent food quality
- limited sleeves availability
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
4399 Highland Rd, Waterford, Michigan
Customers frequently encounter service issues such as incorrect orders and poor communication from staff. Despite the friendly demeanor of employees, there are significant problems with order accuracy and preparation quality. Food items like bagels, breakfast sandwiches, and beverages often fall short in terms of taste or proper cooking. However, some customers appreciate the convenience of various dining options including curbside pickup and delivery.
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Dunkin'
2907 Orchard Lake Rd, Keego Harbor, Michigan
The establishment offers a variety of food and drink options with efficient service, but has faced criticism for inconsistent stock levels and rude staff behavior. Despite having ample parking and accessible facilities, some customers have had disappointing experiences due to unavailable items and poor-quality products.
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Dunkin'
4775 Dixie Hwy, Waterford Twp, Michigan
The reviews highlight several service issues, including inventory mismanagement and unprofessional staff interactions. Customers have faced challenges with order accuracy, language barriers among employees, and lack of courteous service. The quality of some food items was also criticized, particularly the freshness of donuts. Despite these negatives, the establishment offers a range of services like curbside pickup and delivery.
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Tim Hortons
4837 Dixie Hwy, Waterford Twp, Michigan
The establishment offers a variety of service options and is popular for breakfast, lunch, and working on laptops due to its amenities like Wi-Fi. However, customers have reported issues with rude staff and inconsistent opening times which can lead to an unsatisfactory experience. Prices are considered high by some customers, and there have been complaints about burnt sandwiches and incorrect orders.
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Avon Donuts Inc
45324 Woodward Ave, Pontiac, Michigan
The donut shop is praised for its delicious variety of fresh and warm donuts, friendly service, and great coffee. It offers a welcoming environment and caters to various preferences with options like nut-free selections due to allergies. The establishment identifies as women-owned and supports inclusivity by being LGBTQ+ friendly.
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High Octane Cafe & Bakery
7192 Highland Rd, Waterford Twp, Michigan
High Octane is praised for its delicious baked goods and friendly service. Customers enjoy the variety of offerings, including scones, stuffed bagels, and donuts. The clean environment and knowledgeable staff contribute to a positive experience. However, some customers find the prices high and suggest that certain items could be improved in flavor or saltiness.
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Tim Hortons
617 Walton Blvd., Pontiac, Michigan
The establishment offers a variety of services including drive-through and dine-in options with good coffee highlights. However, there are frequent complaints about inconsistent service quality and food preparation issues. Staff behavior has also been criticized by some customers. The venue is noted for its casual atmosphere and accessibility features.
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Tim Hortons
8198 Cooley Lake Rd, White Lake, Michigan
The establishment is known for its excellent coffee and quick service but has faced some criticisms regarding staff behavior and inconsistent food portions. While customers appreciate the friendly interactions and modern facility, there are occasional issues with staff attitude and portion sizes that could impact the overall experience. Despite these drawbacks, the business offers a variety of services including drive-through and dine-in options, making it convenient for diverse customer needs.