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Dunkin'
635 Mt Auburn St, Watertown, Massachusetts
Phone: +1 617-924-9721
Website: locations.dunkindonuts.com
Summary
The establishment offers a mixed experience with highlights including great coffee and delicious donuts like chocolate butternut. However, service can be slow, particularly when multiple orders are placed together. Delivery issues have been noted with some mix-ups in orders. The store has convenient amenities such as Wi-Fi and is family-friendly. Complaints about poor customer service during busy periods also stand out.
Pros
- great coffee
- delicious donuts
- family-friendly atmosphere
- convenient delivery options
- wheelchair accessible
Cons
- slow service
- poor customer service
- inconsistent order accuracy
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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